Test Engineer – ATM and Cards domain
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Key skills for this role
About the Role
Responsible for SLA management, troubleshooting, and UAT support in ATM and card systems, requiring expertise in transaction processing and payment systems.
Key Skills for This Role
Responsibilities
- Manage SLA and KPI for assigned systems
- Follow up with vendors and external partners on issues and resolutions
- Coordinate and assist internal teams for hardening, patching, upgrades, and scheduled maintenance
- Troubleshoot critical issues and communicate customer impacted issues to line manager and concerned teams
- Provide support to project team on project related work
- Provide UAT support for assigned systems
Requirements
- Experience in ATM and Cards domain
- Strong troubleshooting and problem solving skills
- Ability to manage SLAs and KPIs
- Experience with vendor coordination
Full Job Posting
Responsibilities
- Responsible for SLA management and KPI
- Follow up with vendors and external partners on the issues and resolutions
- Responsible for coordinating and assisting internal teams for hardening / patching upgrade and schedule maintenance
- Responsible for troubleshooting critical issues and communicate all customer impacted issues to line manager and concern teams
- Responsible to provide support to project team on any project related work
- Provide UAT support for the systems assigned
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