Test Administrator (Wethersfield, CT)

Responsibilities

• The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check in testing candidates, verify identification, and explain the exam process.
• Proctor / invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
• Other duties as assigned.

Schedule Requirements

• Our ideal candidate demonstrates strong teamwork skills and is available to work a variety of shifts from Monday through Saturday and, on rare occasions, Sunday . Our usual operating hours are 7:00 AM to 8:00 PM , though we may occasionally remain open as late as 10:00 PM . Candidates must be open to flexible scheduling.

Candidates must be available for at least three weekdays per week and at least two Saturdays per month.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.