oracle
Terminal Manager
Forward Air
Fort Wayne, USA
Full-time
Senior · 5+ years experience
Onsite
Discovered 1 weeks ago
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Responsibilities
- Lead all operations across the terminal’s transportation flows from inbound receipt through final delivery.
- Ensure service, financial, safety, quality, and regulatory requirements are met across all transportation modes.
- Coach operations and support teams to drive consistent execution, operational discipline, and process accuracy.
- Own terminal P&L performance, including labor, variable costs, period expenses, and cost-to-serve across modes.
- Lead workforce planning, volume forecasting, transportation capacity alignment, and cross‑mode resource allocation based on network and customer demand.
- Monitor terminal operational and financial performance, identify variances, and implement corrective actions.
- Manage terminal capital expenditures tied to approved investments, terminal improvements, and all operational handling needs.
- Sponsor and lead initiatives that improve productivity, quality, velocity, safety, and cost performance.
- Establish and manage terminal KPIs aligned with safety, regulatory compliance, on‑time performance, mode accuracy, cost, and productivity.
- Lead regular operational, transportation, and performance reviews to assess results and identify improvement opportunities.
- Proactively manage employee relations through communication, coaching, performance feedback, and team development.
- Ensure robust safety practices and full compliance with DOT, OSHA, TSA, FMC, IATA, rail, and other mode-specific regulations.
- Collaborate with carriers, drayage providers, freight forwarders, brokers, linehaul partners, and regulatory authorities to ensure smooth multimodal operations.
- Support and promote continuous improvement methodologies using data, structured problem-solving, and transportation analytics.
- All other duties as assigned to meet evolving business needs.
Qualifications
- Education: Undergraduate degree in Supply Chain Management, Business, Transportation, Logistics, or a related field preferred; High School Diploma or GED/equivalent required.
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