Reporting to the Program Coordinator, provide customer service to teams/players on game nights.
Act as a liaison between teams and Program Coordinator.
Primary on-site contact and go-to person for league participants and staff.
Ensure league runs smoothly each week and deal with issues/incidents/complaints involving teams/players.
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Job Description
Reporting to the Program Coordinator, provide customer service to teams/players on game nights. Act as a liaison between teams and Program Coordinator. Primary on-site contact and go-to person for league participants and staff. Ensure league runs smoothly each week and deal with issues/incidents/complaints involving teams/players.
Responsibilities
Ensure Player Registration forms are filled out by players at the beginning of the season.
Assist with team rep meetings (prior/post season).
Verify and hand out game sign-in sheets to team representatives for player attendance (weekly).
Verify and hand out game sheets to timekeepers to score games (weekly).
Collect all completed game sheets and sign-in forms at the end of the night.
Visit team dressing rooms (before/after) to chat with team representatives/players.
Communicate information/news with teams.
Report any issues to Program Coordinator/Supervisor.
Remind teams about the Alcohol/Smoking Policy.
Ensure referees arrive for shifts.
Contact referees in case of absences or last minute emergencies.
Pay referees with float each week.
Ensure referees sign for payment.
Ensure timekeepers arrive for shifts.
Contact timekeepers in case of absences or last minute emergencies.
Help timekeepers in the booth if needed. Convenor should know how to operate the time/score clock in case it is necessary.
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Apart from Referees and Timekeepers, the Convenor is a League Official who should watch games and contribute their point of view if incidents arise on or off the ice/field.
Collect Referee Reports for all incidents and make notes if necessary.
Compile weekly statistics from the info collected on game sheets.
Provide input with regard to player suspensions.
Contact team rep and inform them of any suspensions regarding players on their team.
Follow-up with team payments/balances each week to ensure teams adhere to the payment policy.
May be asked to assist with scheduling and divisional alignments.
Hand out weekly prizes/coupons during the season and championship prizes at the end of the season.
May be required to assist on-ice/field in case of an injury or call for assistance in an emergency situation.
Required to complete incident/accident reports for any injury during league play.
Required to know league rules and make interpretations as necessary.
Enforce and follow City of Oshawa policies and procedures
Complete Public Accident/Incident Reports or Complaint/Enquiry Forms as required
Administer first aid as required
Complete Public Accident/Incident Reports or Complaint/Enquiry Forms as required and report to Head Instructor or Program Coordinator
Enforce City of Oshawa policies and procedures, including but not limited to: admission requirement standards, emergency procedures (eg. fire plan)
Other duties as assigned
Requirements
Preferably, minimum of 1 year related experience (convenor) in a league environment (youth or adult).
Know how to operate time/score clock and complete game sheets
Minimum of one (1) year previous experience in a fitness studio
Possess and keep current Standard First Aid/CPR ‘C’ qualifications
Possession and maintenance of a valid Yoga Certification and/or Pilates certification is considered an asset
Demonstrate good customer service and communication skills to deal effectively and courteously with staff and the general public; good interpersonal skills with the ability to establish and maintain positive working relationships
Attend all staff trainings and meetings
Ability to work shifts, including evenings, weekends, and holidays as required
As a condition of employment, the City of Oshawa will require successful candidates to provide a Criminal Records Check with Vulnerable Sector Search.
Please be advised that position location as noted is at the time of posting and is subject to change, as required due to operational needs. We would like to thank all applicants however, please note that only those selected to attend an interview will be contacted and all other applicants will be kept on file. Applicants are advised that written, oral and practical testing may form part of the selection process. Applicants who are currently employed by the City of Oshawa are asked to clearly indicate their status as an internal applicant in their application. Please ensure that you check your email regularly to receive any correspondence. The City of Oshawa is situated on lands and waters within the Williams Treaties Territory, home to seven First Nation communities of the Michi Saagiig and Chippewa Anishinaabeg, who have cared for and maintained these lands from time immemorial and continue to do so to present day. Learn more We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code (OHRC). The City of Oshawa promotes the principles of diversity, equity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. The City of Oshawa encourages applications from women, Indigenous Peoples and persons of all cultures, ethnic origins, religions, abilities, ages, sexual orientations, and gender identities and expressions. The City of Oshawa will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities and/or needs related to the OHRC. If you require an accommodation during the recruitment process or assistance with the application process please contact Human Resource Services. Personal information provided is collected under the authority of The Municipal Freedom of Information and Protection of Privacy Act.
About City of Oshawa
State & Local Government948 employeesFounded 1924
Municipal government serving Oshawa residents, businesses and visitors through public services, infrastructure and community programs.