Teller - Qatari Nationals Only
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Key skills for this role
About the Role
HSBC is seeking a Teller Officer to join its International Wealth and Personal Banking team in Doha. The role involves maintaining operational standards, processing cash and clearing transactions, and delivering excellent customer service.
Key Skills for This Role
Responsibilities
- Maintain operational standards and efficiency and minimize operational risk
- Complete vouchers according to FIM/BIM and Cash Handling Procedures
- Process all Outward clearing cheques within SLA
- Ensure compliance with Central bank and internal guidelines
- Discharge duties for branch ATM if present and allocated
- Register and deliver all Wealth & Personal Banking Credit Cards/Debit Cards and retained cards
- Register and deliver all RBWM PINs and Cheque Books Balancing and Reversals
- Receive cash deposits in LCY and FCY and detect forged from genuine
- Pay cash and process relative vouchers after verifying customers' signature
- Prepare and deliver cash bundles to chief cashier to keep cash drawer within set cash holdings limit
Requirements
- Good communication skills
- PC knowledge
- Excellent and professional customer service standards
Full Job Posting
Overview
- HSBC is seeking an ambitious individual to join the International Wealth and Personal Banking team in Doha.
- The role offers opportunities for development and a career with rich potential.
In this role, you will
- Maintain operational standards and efficiency and minimize operational risk.
- Complete vouchers according to FIM/BIM and Cash Handling Procedures.
- Process all Outward clearing cheques within SLA.
- Ensure compliance with Central bank and internal guidelines.
- Discharge duties for branch ATM if present and allocated.
- Register and deliver all Wealth & Personal Banking Credit Cards/Debit Cards and retained cards.
- Register and deliver all RBWM PINs and Cheque Books Balancing and Reversals.
- Receive cash deposits in LCY and FCY and detect forged from genuine.
- Pay cash and process relative vouchers after verifying customers' signature.
- Prepare and deliver cash bundles to chief cashier to keep cash drawer within set cash holdings limit.
To be successful in the role
- Good communication skills.
- PC knowledge.
- Excellent and professional customer service standards.
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