Teller (Part-Time)

As a Part-Time Teller at Mercantile Bank, you will operate a teller window and drive-up lane, delivering exceptional customer service through a variety of banking transactions, including deposits, withdrawals, loan payments, and check cashing. You will identify cross-sell opportunities and connect customers with the right team members to enhance their banking experience. Efficiently managing your cash drawer and balancing it daily will be key responsibilities.

By projecting a positive image of the bank and maintaining up-to-date knowledge of our products and services, you'll promote strong customer relations. Your role will involve initiating sales, meeting sales goals, and actively utilizing our Customer Relationship Management System (360 View) for efficient service. As a collaborative team player, you will support colleagues in daily tasks, attend required training sessions, and adhere to all banking regulations and policies while embracing the dynamic culture at Mercantile Bank.

To thrive as a Part-Time Teller at Mercantile Bank, several key skills are essential for success. Strong verbal and written communication skills will ensure you effectively engage with customers and clearly convey important information. Proficiency in analytical and problem-solving abilities allows you to assess customer needs and address inquiries or concerns with confidence. A solid foundation in sales and customer service will help you recognize cross-sell opportunities and deliver a top-notch banking experience.

Additionally, adept cash-handling skills are crucial, as you will manage cash transactions and balance your drawer daily. These competencies will empower you to excel in a high-performance environment, aligning with Mercantile Bank's core values of excellence, collaboration, and customer-centricity.

Knowledge and skills required for the position are:

Verbal and Written Communication

Analytical and Problem Solving

Sales and Customer Service

Cash Handling