Telesales Specialist (English Speaker)
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Key skills for this role
About the Role
Mira Clinic seeks a Telesales Specialist to contact potential clients, understand needs, and convert inquiries into bookings for medical tourism services. Requires 2+ years telesales experience and excellent English communication skills.
Key Skills for This Role
Responsibilities
- Contact and follow up with potential clients via phone calls and digital communication channels
- Understand client needs and provide accurate information about treatments and services
- Build trust and maintain long term relationships with prospective clients
- Convert inquiries into consultations and treatment bookings
- Manage and update client information within the CRM system
- Achieve monthly sales targets and performance objectives
- Coordinate with internal departments to ensure a seamless patient experience
- Deliver excellent customer service while maintaining high levels of client satisfaction
Requirements
- Bachelor's degree
- Minimum 2 years of telesales experience
- Very good to excellent English communication skills (spoken and written)
- Strong customer relationship management skills
- Excellent communication, negotiation, and persuasion abilities
- Ability to build trust and maintain long term client relationships
- Strong organizational and follow up skills
- Flexible to work extended hours when required
Full Job Posting
About Mira Clinic
- Mira Clinic is a leading international medical tourism company specializing in Dental Cosmetics, Plastic Surgery, and Hair Transplant services.
Key Responsibilities
- Contact and follow up with potential clients via phone calls and digital communication channels.
- Understand client needs and provide accurate information about our treatments and services.
- Build trust and maintain long term relationships with prospective clients.
- Convert inquiries into consultations and treatment bookings.
- Manage and update client information within the CRM system.
- Achieve monthly sales targets and performance objectives.
- Coordinate with internal departments to ensure a seamless patient experience.
- Deliver excellent customer service while maintaining high levels of client satisfaction.
Requirements
- Bachelor's degree.
- Minimum 2 years of telesales experience.
- Very good to excellent English communication skills (spoken and written).
- Strong customer relationship management skills.
- Excellent communication, negotiation, and persuasion abilities.
- Ability to build trust and maintain long term client relationships.
- Strong organizational and follow up skills.
- Flexible to work extended hours when required.
What We Offer
- Basic Salary: 5,000 AED per month
- Attractive Commission Structure (4%)
- Top performers can earn up to €4,500 per month in commission.
- Free Professional Training
- Annual Flight Ticket
- Free SIM Card for Work Calls
- Laptop Provided
- Career Growth Opportunities
- International Working Environment
Workplace Type
- On site
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