Telesales Officer - Arabic Speaker Only
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About the Role
About Us: Athar Academy is an educational center based in Abu Dhabi, dedicated to delivering high-quality training and educational services. We are seeking a motivated and persuasive female Telesales Agent to join our team.
Key Skills for This Role
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About Us
Athar Academy is an educational center based in Abu Dhabi, dedicated to delivering high-quality training and educational services.
We are seeking a motivated and persuasive **female Telesales Agent** to join our team.
The successful candidate will play a key role in promoting our educational programs, engaging with potential students and parents, and guiding them through the enrollment process.
This role requires excellent communication skills, a client-focused approach, and the ability to meet enrollment targets.
Key Responsibilities
- Make outbound calls and handle inbound inquiries to promote the institution’s courses and programs.
- Convert leads into enrollments by effectively presenting course benefits and addressing client concerns.
- Build and maintain strong relationships with prospective students and parents to foster trust and long-term engagement.
- Provide accurate and detailed information about course offerings, schedules, fees, and admission requirements.
- Conduct needs assessments to recommend the most suitable programs for each student.
- Maintain consistent follow-up communication with potential clients via phone, email, and messaging platforms.
- Keep detailed and updated records of client interactions, inquiries, and enrollment progress in the CRM system.
- Collaborate with the admissions, marketing, and academic teams to ensure a seamless enrollment experience.
- Collect client feedback to support continuous improvement of programs and services.
- Work towards achieving and exceeding monthly and quarterly sales and enrollment targets.
Requirements
- **Female Arabic Speakers**
- Proven experience in telesales, telemarketing, or customer service (experience in the education sector is a plus).
- Excellent verbal communication and persuasion skills.
- Strong customer service orientation with the ability to build rapport quickly.
- Ability to handle objections and rejections professionally.
- Comfortable working with CRM systems and maintaining organized records.
- Goal-oriented, self-motivated, and capable of working under pressure to meet targets.
- Fluency in English (additional languages are a plus).
Job Type: Full-time
Pay: AED3,000.00 - AED5,000.00 per month
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