Telecom Analyst - Remote

Communication Skills

• You have demonstrated interpersonal skills to work collaboratively in a team environment to understand business needs and develop complex telecommunications solutions and provide advice on technical issues
• You can prepare submissions, planning documents, reports, briefing materials and correspondence.
• You can prepare presentations, interview clients and explain technical concepts to audiences who may not be familiar with IT concepts and terminology.
• You can use persuasion, tact, diplomacy, and negotiating skills to work with vendors, internal service partners and clients to resolve IT service problems, including major service disruptions, developing permanent solutions and maintaining stable operational communications.
• You can act as liaison and adviser with all levels of senior management and clients
• Bilingualism in English and French would be considered an asset

Project Management Knowledge and Skills

• You have knowledge of telecommunications concepts, technology, trends and developments, to plan and coordinate installations, ensure operating plans for telecommunications services are integrated with all operating environments, and to provide technical advice and direction to systems professionals/vendors.
• You have project management knowledge, to plan or participate in, co-ordinate, lead and deliver projects for developing and implementing IT solutions.
• You have demonstrated knowledge and/or experience in product development

Our Perks

• Have access to a yearly education re-imbursement fund
• Receive 30% discount from Shopper Drug Mart purchases
• Contribute to an Employee Stock Ownership Plan (ESOP) with employer matching percentage
• Have paid vacation days as well as wellness days
• Have a choice to enroll in our Health & Dental Flex Life Benefits (or in lieu contribute to your RRSPs)
• Access to employee assistance program

Inclusion

Accommodation