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We made history and now we work to transform the future – for our customers, our communities and our families.
You'll see your work on the road every day, helping people move freely and pursue their dreams.
At Ford, you can build more than vehicles.
Come build what matters.
Enterprise Technology is redefining the transportation landscape and improving people's lives through advanced technology — and this role puts you at the center of that work.
We are seeking an experienced Technology Service Management Specialist to provide technical leadership, operational support, and modernization expertise for a complex test-lab environment.
In this role, you will support the day-to-day operation of systems used across Ford’s Dynamometer Lab while helping evolve the technology foundation that keeps the lab running.
You will troubleshoot test-bed hardware and software, partner with test engineers and vendors, and drive improvements ranging from incremental operational enhancements to full application and platform modernization.
This role combines technology service management, software engineering, cloud modernization, DevOps, and customer support.
You will work with legacy Microsoft-based utilities, Java-based modernization solutions, PostgreSQL, Google Cloud Platform, and CI/CD tools to improve service reliability, supportability, and delivery velocity.
Your work will directly contribute to the lab’s 99%+ uptime objective and enable uninterrupted vehicle and component testing operations.
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We recognize that no one person will embody every single quality or skill listed below.
If you are passionate about technical service management, software modernization, lab operations, and building reliable systems that support vehicle development, we encourage you to apply.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice.
You can choose what your Ford future will look like: will your story span the globe, or keep you close to home?
Will your career be a deep dive into what you love, or a series of new teams and new skills?
Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above?
No matter what you choose, we offer a work life that works for you, including:
For a detailed look at our benefits, click here: Benefit Summary
This position is a salary grade 6-7.
This position is a salary grade 6-7 and ranges from $74,300 - $144,90 0.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
Please note: This is a hybrid role, you are expected to relocate if you are not within commutable distance, and responsible to be onsite 4 days per week *
Visa Sponsorship is provided for this role *
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States.
Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce.
All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
In the United States, If you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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Ford Motor Company is an American multinational automaker headquartered in Dearborn, Michigan. Founded in 1903 by Henry Ford, it is one of the largest automakers in the world, producing cars, trucks, SUVs, and commercial vehicles.
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