Technology Manager End User Compute

Job Description

Responsibilities

• Mange Windows endpoint engineering across laptops, desktops, virtual pcs leveraging Microsoft Intune, Autopatch, and other 3rd party products including (Patch My PC, WorkSpaceDNA)
• Design, implement, and continuously improve modern endpoint management practices using Microsoft Intune to support secure configuration, policy deployment, compliance enforcement, and scalable device management.
• Own endpoint release readiness and lifecycle governance to ensure compliant deployments, stable platform performance, and a consistent end-user experience across enterprise computing environments.
• Lead the strategy and execution for end-user device delivery through cloud-based provisioning zero-touch deployment including autopilot.
• Use Digital Employee Experience and telemetry platforms such as Nexthink and Endpoint Analytics in Intune to monitor device health, performance trends, user experience, and opportunities for proactive improvement.
• Troubleshoot and resolve complex endpoint issues across endpoint management, endpoint security, operating system, browser, application, and device layers, applying structured root cause analysis and durable remediation.