Technology Consultant

Configure, test, optimize and manage management & monitoring tools for TELUS

Managed Services.

Assist with the configuration, changes, updates, and deployment of new use cases for

our AIOPS platform.

Perform routine MCP systems (Model Context Protocol) development & maintenance to

ensure seamless communication between our AI models and underlying data systems.

Collaborate with network engineers, business analysts, and architects to translate

managed services requirements into actionable AI/Automation workflows.

Build and maintain Automation workflows that reduce repeated tasks across the TELUS

Managed Services environment.

Provide technical guidance and troubleshooting support to a team of technology

professionals working on TELUS Managed Services.

Recognized for your strong foundation in telecom engineering and network operations,

combined with hands-on automation experience.

Ability and willingness to quickly learn and master enterprise toolsets.

Skilled at translating network strategies, architectures, and NOC workflows into

automated AI/agentic solutions.

Advanced knowledge of internetworking technologies and multiple network protocols (i.e.

IP, Firewall, Gigabit Ethernet, MPLS/VPN, QoS, Management Protocols, Cloud based

Services).

Hands-on experience with Python/Javascript programming, API integrations,

Linux/Windows environments, virtualization, and containerized platforms.

Adept at balancing priorities effectively while handling multiple projects simultaneously.

Possesses in-depth understanding of telecom industry trends, NOC operations, and

emerging AI technologies.

Experience in serving as a technical lead on automation/development projects.

5+ years of experience as a telecom engineer, network developer, or AI solutions

consultant in a communications service provider or solution provider organization.

Bachelor/Master’s degree in Engineering, Computing Science, Software Engineering,

Information Systems, or equivalent.

Great-to-haves

Govt of Canada Security Clearance (Level 2 Secret)

Deep knowledge of Software Development and advanced Machine Learning concepts

Industry Certifications in AI, Cloud (GCP), or Networking (Cisco/Juniper/Palo Alto)

Knowledge of ITSM systems (Incident, Problem and Change management, CMDB,

ServiceNow)

At TELUS Digital, you’ll be part of a team that’s shaping the next generation of telecom systems through innovation, agility, and collaboration. We combine global delivery excellence with a start-up mindset to deliver impactful digital experiences for millions of customers.

Join us to architect the future of connected digital ecosystems

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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