Techno- Functional Project Engineer - Saas Platform - Sharjah Location
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Key skills for this role
About the Role
We are seeking a Techno-Functional Project Engineer to lead SaaS implementation projects for HCM and Visa Management solutions. You will manage end-to-end projects, analyze client processes, and coordinate with technical teams.
Key Skills for This Role
Responsibilities
- Manage end to end SaaS implementation projects, from requirement gathering to deployment and post go live support
- Act as a primary point of contact for clients, ensuring clear communication, expectation management, and timely delivery
- Analyze client business processes and translate them into functional and technical requirements
- Coordinate with technical, QA, and product teams to ensure smooth configuration, customization, and integration of the solution
- Conduct product demonstrations, user acceptance testing (UAT), and training sessions for client stakeholders
- Track project progress, manage risks, and prepare project documentation (SOWs, timelines, reports, etc.)
- Collaborate with cross functional teams to enhance solution performance, usability, and client satisfaction
- Ensure all implementations comply with data privacy, security, and compliance standards
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field
- 2 5 years in SaaS solution implementation or techno functional project management
- Strong understanding of HR, onboarding, payroll, workforce management, and visa process workflows is an advantage
- Hands on experience managing IT system implementations, integrations (e.g. REST APIs), and data migration
- Strong analytical and problem solving skills
- Excellent written and verbal communication skills; fluency in English required
- Proven experience in client communication, stakeholder management, and delivering projects within scope and timeline
- Familiarity with Azure Cloud or similar cloud platforms is preferred
- PMP or Agile certification is a plus but not mandatory
Full Job Posting
About the Role
- We are seeking a Techno Functional Project Engineer to lead and support the successful implementation of our SaaS based Human Capital Management (HCM) and Visa Management solutions.
- The ideal candidate will serve as a liaison between clients, business teams, and technical teams to ensure smooth delivery, configuration, and adoption of our digital solutions.
Key Responsibilities
- Manage end to end SaaS implementation projects, from requirement gathering to deployment and post go live support.
- Act as a primary point of contact for clients, ensuring clear communication, expectation management, and timely delivery.
- Analyze client business processes and translate them into functional and technical requirements.
- Coordinate with technical, QA, and product teams to ensure smooth configuration, customization, and integration of the solution.
- Conduct product demonstrations, user acceptance testing (UAT), and training sessions for client stakeholders.
- Track project progress, manage risks, and prepare project documentation (SOWs, timelines, reports, etc.).
- Collaborate with cross functional teams to enhance solution performance, usability, and client satisfaction.
- Ensure all implementations comply with data privacy, security, and compliance standards.
Qualifications & Skills
- Bachelor’s degree in information technology, Computer Science, or a related field.
- 2 5 years in SaaS solution implementation or techno functional project management, preferably in HCM or Visa/Immigration management systems.
- Strong understanding of HR, onboarding, payroll, workforce management, and visa process workflows is an advantage.
- Hands on experience managing IT system implementations, integrations (e.g. REST APIs), and data migration.
- Strong analytical and problem solving skills with the ability to translate business needs into technical solutions.
- Excellent written and verbal communication skills; fluency in English required (Arabic is a plus).
- Proven experience in client communication, stakeholder management, and delivering projects within scope and timeline.
- Familiarity with Azure Cloud or similar cloud platforms is preferred.
- PMP or Agile certification is a plus but not mandatory.
Why Join Us
- Opportunity to work on cutting edge SaaS products in the HCM and Visa Management domain.
- Collaborative and innovative work culture in a fast growing technology company.
- Exposure to enterprise clients and large scale digital transformation projects in the UAE and GCC region.
Additional Information
- Work Location: Sharjah, UAE.
- Immediate joiners are preferred.
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