Techno-Commercial Program Manager (Apple)
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Key skills for this role
About the Role
Redington Limited is seeking a Techno-Commercial Program Manager to lead Apple's commercial business growth in Dubai. The role involves account ownership, solution selling, and technical advisory for enterprise clients.
Key Skills for This Role
Responsibilities
- Manage a portfolio of commercial accounts, developing long term relationships with key decision makers (IT, procurement, C level).
- Identify and present Apple solutions (hardware, software, ecosystem) that meet customer needs across various verticals.
- Act as the technical liaison, translating complex product capabilities into customer centric value propositions.
- Develop and execute account strategies, sales plans, and forecasts aligned with Apple’s commercial objectives.
- Work closely with Apple’s technical pre sales, product, marketing, and operations teams to ensure seamless execution.
- Support and co sell with Apple’s channel and distribution partners to scale opportunities.
- Ensure optimal customer onboarding, deployment, and post sale support, focusing on long term satisfaction and product adoption.
- Stay up to date with industry trends, emerging technologies, competitor offerings, and customer use cases to identify growth opportunities.
Requirements
- Bachelor's degree in Business, Engineering, Computer Science, or related field (MBA or technical certifications a plus)
- 8 10 years of experience in enterprise account management, sales engineering, or technical sales in the tech industry
- Proven ability to manage complex sales cycles involving multiple stakeholders
- Strong understanding of Apple products, services, ecosystem, and how they are used in business environments
- Ability to communicate effectively with both technical and non technical audiences
- Demonstrated success in quota carrying roles and strategic account growth
- Proficiency with CRM tools (e.g., Salesforce) and sales productivity platforms
- Excellent presentation, negotiation, and interpersonal skills
Full Job Posting
Overview
- We are seeking a dynamic and results driven Techno Commercial Program Manager to lead and accelerate Apple’s commercial business growth.
- The ideal candidate will possess a strong understanding of end user infrastructure and the Apple ecosystem, combined with expertise in both the technical and commercial facets of system integration.
Key Responsibilities
- Manage a portfolio of commercial accounts, developing long term relationships with key decision makers (IT, procurement, C level).
- Identify and present Apple solutions (hardware, software, ecosystem) that meet customer needs across various verticals (e.g., finance, healthcare, manufacturing, education).
- Act as the technical liaison, translating complex product capabilities into customer centric value propositions.
- Develop and execute account strategies, sales plans, and forecasts aligned with Apple’s commercial objectives.
- Work closely with Apple’s technical pre sales, product, marketing, and operations teams to ensure seamless execution.
- Support and co sell with Apple’s channel and distribution partners to scale opportunities.
- Ensure optimal customer onboarding, deployment, and post sale support, focusing on long term satisfaction and product adoption.
- Stay up to date with industry trends, emerging technologies, competitor offerings, and customer use cases to identify growth opportunities.
Qualifications
- Bachelor's degree in Business, Engineering, Computer Science, or related field (MBA or technical certifications a plus).
- 8 10 years of experience in enterprise account management, sales engineering, or technical sales in the tech industry.
- Proven ability to manage complex sales cycles involving multiple stakeholders.
- Strong understanding of Apple products, services, ecosystem, and how they are used in business environments.
- Ability to communicate effectively with both technical and non technical audiences.
- Demonstrated success in quota carrying roles and strategic account growth.
- Proficiency with CRM tools (e.g., Salesforce) and sales productivity platforms.
- Excellent presentation, negotiation, and interpersonal skills.
Preferred Skills
- Experience working with Apple products or in the Apple ecosystem (MDM, DEP, iOS/macOS in enterprise).
- Understanding of IT infrastructure, enterprise mobility, and digital transformation strategies.
- Experience in co selling with system integrators, VARs, or distribution partners.
- Comfortable engaging C level executives and aligning technology with business priorities.
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