Technician IT Support

2+ years of experience on an IT Service/Help desk

2+ years of experience with Windows 10 & 11

2+ years of MS Office Tools experience and troubleshooting skills (e.g. Excel)

2+ years of experience with Active Directory and group policy

Experience with basic networking principle

Knowledge of basic computer hardware, including desktop PCs, laptops, networking equipment, wireless access points, printers and Point of Sale terminals.

What we prefer:

Experience with CRM tool (e.g. Ivante Service Manager, Heat)

A+, Network +, HDI, MCSE training and designations

Experience with Point of Sale and Restaurant Applications (e.g. PosiTouch, QSR)

Experience with a systems lifecycle management tool (e.g. LANDesk)

Knowledge of basic scripting including PowerShell, VB Script and DOS batch files

Medical, Dental & Vision

Eligible for benefits first day of the month following date of hire

401K with company match

3 weeks of vacation which increases to 4 weeks starting in your 5 th year

5 days of sick time per year (first year prorated)

Tuition Reimbursement of $2,500 for qualified programs

Adoption Assistance Benefit of $2,500

25%-35% discount when dining as a guest

Reusable gift card loaded annually for your dining enjoyment

Named to FORTUNE Magazine’s “100 Best Companies to Work For®” list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people—this defines who we are and where we are going.

We currently own and operate over 370 restaurants throughout the United States and Canada under brands including The Cheesecake Factory®, North Italia®, Flower Child® and a collection of other FRC brands. Internationally, 35 The Cheesecake Factory® restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities. #SoCheesecake #LifeAtCheesecake

To notify of a non-compliant job posting, please send a notice to ats@thecheesecakefactory.com