Technical Writer

As Technical Writer, you'll take ownership of the documentation portfolio for Oxford Nanopore's sequencing devices throughout the product lifecycle. This role sits within a regulated, change-controlled environment and is responsible for producing and maintaining documentation that supports both customers and regulatory compliance activities across our research-use-only, regulated and diagnostic products.

Working closely with Engineering, Product Management, Quality, Regulatory Affairs, R&D and Commercial teams, you'll ensure documentation is technically accurate, compliant with relevant quality processes and delivered in line with product release timelines. You'll play a critical role in supporting both customer success and external compliance requirements, requiring exceptional attention to detail and a strong understanding of controlled documentation practices.

This is an excellent opportunity for someone who enjoys working at the intersection of science, technology and communication and wants to make a tangible impact on cutting-edge products used around the world.

You'll be responsible for creating, maintaining and continuously improving a range of technical documentation, including:

User manuals and technical specifications for sequencing devices

Quick Start Guides

IQ/OQ/IPV documentation

Safety and regulatory documentation

Preventative maintenance and device health check documentation

Store catalogue content

In addition, you'll:

Partner with Engineering, Product Management, Product Development, Quality, Regulatory Affairs and customer-facing teams to understand products and customer workflows

Produce and maintain documentation within a controlled quality management environment

Ensure documentation is accurate, compliant and delivered in line with product release timelines

Support documentation activities required for regulatory, compliance and external audit purposes

Manage document updates through formal change-control processes

Contribute to improving documentation standards, processes and best practices

Support usability testing of written content alongside our UX team

Work with our content management system and a range of content creation and editing tools

We're looking for someone with a strong technical background and experience producing documentation for complex products within a regulated or quality-managed environment. You'll be passionate about creating high-quality documentation that supports both customers and compliance requirements.

Degree in Engineering, Biomedical Engineering, Physics, Chemistry, Life Sciences or a related technical discipline

3+ years' experience writing technical documentation for scientific instruments, laboratory equipment, medical devices or other regulated products

Experience working within a quality-managed and change-controlled environment, such as ISO 9001 or ISO 13485

Experience producing documentation that supports regulatory, quality and compliance requirements

Exceptional written communication skills and the ability to simplify complex technical concepts

Outstanding attention to detail and organisational skills

Strong stakeholder management and collaborative working abilities

PhD in a relevant scientific or engineering discipline

Experience supporting products requiring electrical safety, EMC or regulatory compliance documentation

Experience working closely with Quality and Regulatory Affairs teams

You'll join a pioneering company where innovation, collaboration and scientific discovery are at the heart of everything we do. You'll have the opportunity to work with industry-leading technology, contribute to products that are advancing research and healthcare globally, and help shape how we communicate complex technology to audiences around the world.

If you're passionate about technical communication and want to help make breakthrough sequencing technology accessible to customers worldwide, we'd love to hear from you.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

#LI-LH1

#LI-hybrid

Oxford Nanopore Technologies: Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis. The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments. With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries.