Technical Writer

• Writing and Publishing Blog Posts: Craft informative and engaging blog posts on technical subjects, ensuring clarity and accessibility. Author, edit, and review product documentation.
• Framing FAQs: Develop comprehensive FAQs to efficiently resolve customer queries.
• Writing Technical Mailers: Create mailers to communicate updates and features to users.
• Producing Learning Materials: Generate top-quality materials like technical documentation, infographics, screenshot markups, and training videos.
• SEO Proficiency: Apply best practices in SEO to enhance online content visibility.
• Outreach Capacity: Engage with the community to foster relationships and expand our network.
• Loom Video Creation: Create clear and effective Loom videos.
• Ownership of Tasks: Ensure high standards and timely completion of tasks.
• Coordination with Guest Speakers: Manage collaborations with guest speakers effectively.
• Technical Know-How: Convey technical concepts clearly.

in creating infographics is essential.

• Bachelor’s degree in Technical Writing, Communications, Information Technology, or related field preferred but not mandatory.
• Minimum 1 year of experience in technical writing or a similar role.
• Strong writing and editing skills.
• Knowledge of SEO and content optimization.
• SaaS experience preferred.
• Excellent communication and interpersonal skills.
• Independent work ethic and initiative.
• Familiarity with video creation tools like Loom.
• Experience coordinating with external parties.