Technical Writer

This role will be a good fit for you if:

• You’re curious about how things work, and know how to find out by asking good questions, doing research, and trying features out for yourself.
• You write excellent English in an informal style, and can organize information to create coherent documentation that includes all—and only—the relevant details for the user.
• Your approach to editing is collaborative and focused on imparting our style wisdom over time. You can prioritize changes and are flexible when applying style guidance. At the same time, you’re open to feedback on your own work.
• You can handle a project start to finish; you independently make good decisions about docs requirements.
• You have technical aptitude: you’re comfortable on the command line and can work in codebases to add docs for CLIs, APIs, and UIs.
• You’re hands-on and can learn about features by trial and error.
• You’re skilled at other kinds of writing, especially sharing ideas, progress, and problems with your colleagues.

You’ll know you’re succeeding in your job if:

• You’re demonstrating that you understand the problems devs face managing apps on a public cloud by creating lots of docs to share that knowledge.
• You’re also still learning new things about what people can do with Fly.io, and you’re excited to share those things with users every day.
• The Fly.io devs you work with know what’s needed to create complete docs, and are reaching out or creating docs PRs when docs need updating.
• Our Support team is fielding fewer questions about how to use us, and have a handy doc to point to when a customer does ask.
• You’re taking valuable information posted in our community forum about how the platform works, and patterns to use it, and turning it into docs.

Our workflow and tools

Our public writing—that’s docs and articles—is written in markdown and goes through Sitepress, a static site generator.

We publish by merging a pull request in GitHub.

Our docs are in a public GitHub repo , so you can snoop if you want!

We ask questions and have discussions on Discourse (we’re big on async communication), and work on drafts in Slab when we’re collaborating.

More details

This is a mid-level, fully-remote, full-time position.

To optimize for pay equity, Fly.io doesn’t negotiate salaries.

We have standardized salaries for each employee level.

The salary for this role is $134k USD.

We offer competitive equity grants with a long exercise window.

US employees get health care, everyone gets flexible vacation time (with a minimum), hardware/phone allowances, the standard stuff.

Our hiring process may be a little different from what you’re used to.

We respect career experience but we aren’t hypnotized by it, and we’re thrilled at the prospect of discovering new talent.

So instead of resumes and interviews, we’re going to show you the kind of work we’re doing and then see if you enjoy actually doing it, with “work-sample challenges”.

Unlike a lot of places that assign “take-home problems”, our challenges are the backbone of our whole process; they’re not pre-screeners for an interview gauntlet. (We’re happy to talk, though!)

If you’re interested, mail jobs+devdocs@fly.io .

You can tell us a bit about yourself, if you like.

Please also include 1) your GitHub username, and 2) a sentence about a company you think has great developer documentation (so that we know you’re not a bot).