Technical Support Field Engineer - Las Vegas, NV

• Minimum 2-year College Degree required; or certification in biomedical equipment technology, applied engineering, or technology field, or equivalent work experience; Bachelor’s Degree preferred.
• Certifications/Licensing:
• CompTIA, Cisco, or similar certifications are a plus

Years and Type of Experience:

• Minimum of 4 years’ experience of field experience in a technical environment (medical/dental equipment experience preferred)

• Microsoft Office: Word, Excel and PowerPoint
• SQL Database software
• Internet and Email Applications
• Database Management and ability to write queries a plus
• Wireshark experience a plus

• Demonstrated ability to read and understand electrical diagrams, data flows, and installation planning diagrams
• Demonstrated ability to use the tools and technology needed to complete installations and repairs
• Excellent knowledge of mechanical, electrical and mathematical skills
• Exceptional interpersonal, communication, and problem-solving skills a must
• Strong analytical and critical thinking skills
• Excellent problem-solving skills; strong multitasking abilities
• Experience with Complaint handling in medical device or similar regulated industry
• Working knowledge of designs and features of medical/dental devices
• Flexible and able to respond to changes to meet business needs
• Ability to be versatile and service-oriented
• Ability to remain calm in challenging situations
• Understands and leverages training provided to solve complex challenges for our customers
• Coachable and participates in the feedback process
• Ability to meet the challenges of a fast-paced and demanding environment
• Strong business acumen
• Strong oral and written communication skills, including the ability to explain complex technical, mechanical, and electrical information to end users and trained technicians
• Excellent oral and written communication skills (fluent in English – written and spoken)
• Demonstrates a high-level of interpersonal skills and the ability to interact with customers, employees, and others in a professional and tactful manner
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Equal Opportunity Employer: Dentsply Sirona is an Equal Opportunity Employer. All qualified applicants will be considered without unlawful discrimination or regard for race, color, religion, sex, sexual orientation, sexual or gender identity, national or ethnic origin, age, marital status, disability, genetic factors, military and veteran status, or any other characteristics protected by applicable local law.

Eligibility: All successful applicants must be eligible to work in the country the position is based.

Assistance: If you need assistance with completing the online application due to a disability, please send an accommodation request to accommodationrequest@dentsplysirona.com.

Agencies: Please note that Dentsply Sirona does not accept or respond to unsolicited requests or applications submitted by Recruitment Agencies/ Search Firms.

Notice on Fraudulent Job Offers: Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities.

If you think a fraudulent source is offering you a job, please have a look at the following information: careers.dentsplysirona.com.

For California Residents: We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes). The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity). For additional details and questions, contact us at careers@dentsplysirona.com.