Technical Support Engineer III- Symitar Client Services Engineering

At least 2 years of hands-on programming experience.

Experience building and supporting solutions with HTML and JavaScript.

Experience providing client-facing technical support for web technologies, including HTML, JavaScript, web services, APIs, and network connectivity.

Strong written and verbal communication skills, with the ability to engage effectively with clients and stakeholders.

Excellent analytical, troubleshooting, and problem-solving skills.

Bachelor’s degree in Computer Science, Information Technology, Business, or a related discipline.

Experience creating solutions with Symitar PowerOn, PowerFrame Docs, and/or PL/I.

Ability to interpret and work across multiple programming languages.

Experience developing and supporting solutions within the Symitar Integrated Solutions framework.

Experience working in Google Cloud Platform (GCP).

Strong interpersonal and communication skills, with the ability to collaborate effectively, balance competing priorities, and meet deadlines in a fast-paced environment.

Solid understanding of banking and credit union operations and technology.

Experience with Chromium-based development and service-oriented architecture.

Ability to gather, analyze, and document system and functional requirements, with working knowledge of Software Development Life Cycle (SDLC) methodologies, including Agile and Waterfall.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

At Jack Henry, we live by the motto: “ Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline; it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration, empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values; they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

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