Technical Supervisor

Responsible for the operational performance and administration of the assigned workshop and technicians as directed by the Company as changed from time to time.

Responsible to assist with customer liaison and the development of new business opportunities within your assigned area of responsibility.

Responsible for the scheduling, and efficient and safe completion of all site work to meet client requirements, including assisting in the job planning and administration of activities as required (e.g. Service line project works, and Shut planning).

Responsible for the supervision, professional and ethical performance and conduct of both permanent and supplementary employees.

Manage the design/build of new equipment, modifications and maintenance of existing equipment.

Responsible to conduct safety inductions and training plans of all new and existing personnel (including contractors and labour hire).

Responsible to issue safety equipment and tools as necessary for the required tasks, and to ensure that all employees, and contractors are fully conversant in its application and use.

Responsible to purchase additional equipment, safety gear, components for jobs and workshop supplies as necessary in line with our purchasing procedures.

Responsible to monitor service job sheets for contract work, to ensure that all client jobs are correctly charged for, and to cost our service job sheets against non-contract job numbers.

Responsible to ensure that reasonable work times are maintained. This should typically include monitoring start/stop times and meal/smoke breaks, both onsite at customer premises and in the workshop.

Responsible for ensuring a safe working environment, to conduct monthly safety meetings in the workshop and for ensuring that all company and legislative occupational health, safety, welfare and environment requirements are met.

Responsible for the overall cleanliness and efficiency of the workshop.

Responsible to act on complaints from clients or our own personnel as necessary and to pass on any serious matters to the Supervisor in the first instance and, where applicable, the Human Resources Manager for resolution.