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Technical Specialist
Lamah Co-Ltd
Riyadh, KSA
Full Time
Mid
Field
1 months ago
TroubleshootingTechnical SupportHydraulic SystemsPumpsControl PanelsFire Fighting Systems
Free
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TroubleshootingTechnical SupportHydraulic Systems
About the Role
Lamah Co-Ltd seeks a Technical Specialist to provide hands-on technical support for water systems and related equipment in Riyadh. Responsibilities include installation assistance, troubleshooting, inspections, and customer training.
Key Skills for This Role
TroubleshootingTechnical SupportHydraulic SystemsPumpsControl PanelsFire Fighting Systems
Responsibilities
- Provide hands on technical support for water systems and related equipment, including installation assistance, setup, and configuration.
- Diagnose and troubleshoot system issues, perform routine inspections, and support testing and commissioning activities at customer sites.
- Collaborate with engineering and sales teams to review technical specifications, prepare basic layout recommendations, and support hydraulic and system design requirements.
- Interact directly with customers to explain technical solutions, provide training on system operation and maintenance, and ensure a high standard of service delivery and customer satisfaction.
- Accurately document service activities, report recurring issues, and adhere to safety and quality standards.
Requirements
- Strong Analytical Skills to assess system performance, interpret technical data, and support hydraulic and system design decisions.
- Proficiency in Troubleshooting and Technical Support to diagnose faults, resolve equipment issues on site, and guide customers through technical challenges.
- Excellent Communication and Customer Service abilities to explain technical concepts clearly, manage customer expectations, and maintain professional relationships.
- Relevant technical background, such as a diploma or degree in Mechanical, Electrical, or related Engineering field, or equivalent practical experience in water systems or industrial equipment.
- Familiarity with pumps, fire fighting systems, control panels, or HVAC related systems; experience with installation, testing, commissioning, or maintenance is highly beneficial.
- Ability to read and interpret technical drawings, manuals, and specifications, and to prepare clear service reports and documentation.
- Comfort working on site at customer locations, observing safety practices, and collaborating with cross functional teams and contractors.
- Basic computer skills for using diagnostic tools, reporting, and communication; valid authorization to work in the Kingdom of Saudi Arabia.
Full Job Posting
Company Description
- Lamah Co Ltd, established in 1977, is a leading company in the water industry with a head office in Riyadh and a branch in Jeddah, Kingdom of Saudi Arabia. The company manufactures and assembles a wide range of water related systems locally, including water booster systems, non listed fire systems,
Role Description
- This is a full time, on site Technical Specialist role based in Riyadh. The Technical Specialist will provide hands on technical support for water systems and related equipment, including installation assistance, setup, and configuration. Responsibilities include diagnosing and troubleshooting syste
Responsibilities
- Provide hands on technical support for water systems and related equipment, including installation assistance, setup, and configuration.
- Diagnose and troubleshoot system issues, perform routine inspections, and support testing and commissioning activities at customer sites.
- Collaborate with engineering and sales teams to review technical specifications, prepare basic layout recommendations, and support hydraulic and system design requirements.
- Interact directly with customers to explain technical solutions, provide training on system operation and maintenance, and ensure a high standard of service delivery and customer satisfaction.
- Accurately document service activities, report recurring issues, and adhere to safety and quality standards.
Qualifications
- Strong Analytical Skills to assess system performance, interpret technical data, and support hydraulic and system design decisions.
- Proficiency in Troubleshooting and Technical Support to diagnose faults, resolve equipment issues on site, and guide customers through technical challenges.
- Excellent Communication and Customer Service abilities to explain technical concepts clearly, manage customer expectations, and maintain professional relationships.
- Relevant technical background, such as a diploma or degree in Mechanical, Electrical, or related Engineering field, or equivalent practical experience in water systems or industrial equipment.
- Familiarity with pumps, fire fighting systems, control panels, or HVAC related systems; experience with installation, testing, commissioning, or maintenance is highly beneficial.
- Ability to read and interpret technical drawings, manuals, and specifications, and to prepare clear service reports and documentation.
- Comfort working on site at customer locations, observing safety practices, and collaborating with cross functional teams and contractors.
- Basic computer skills for using diagnostic tools, reporting, and communication; valid authorization to work in the Kingdom of Saudi Arabia.
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