Technical Services Project Manager

Pillar5 Pharma Inc. is seeking a Senior Continuous Improvement Specialist to lead Operational Excellence initiatives across pharmaceutical manufacturing operations to improve productivity, quality, compliance, reliability, and cost performance.

Using Lean, and structured problem-solving methodologies, this role drives process improvements, reduces waste, and delivers sustainable business results while ensuring compliance with GMP and regulatory requirements.

The Senior Continuous Improvement Specialist partners with Manufacturing, Quality, Engineering, Validation, Supply Chain, and Maintenance teams to identify opportunities, lead cross-functional improvement projects, and foster a culture of continuous improvement and operational excellence.

• Lead continuous improvement projects across manufacturing and support functions.
• Apply Lean, Kaizen, Value Stream Mapping, and Root Cause Analysis methodologies to improve operational performance.
• Identify opportunities to improve throughput, yield, cycle time, quality, equipment reliability, and cost efficiency.
• Facilitate investigations and corrective actions related to process performance, deviations, and recurring issues.
• Lead cross-functional teams to implement and sustain process improvements.
• Develop KPIs, dashboards, and reports to measure results and ensure long-term sustainability.
• Coach and train employees on continuous improvement tools and best practices.
• Ensure all improvement activities align with GMP, quality, validation, and regulatory requirements.
• Partner with site leadership to prioritize improvement opportunities and align initiatives with business objectives.
• Facilitate Kaizen events, workshops, and problem-solving sessions that drive employee engagement and operational excellence.
• Monitor and report project outcomes, including productivity gains, quality improvements, cost savings, and risk reduction.
• Support the development and standardization of processes, procedures, and performance management systems.
• Promote a culture of continuous improvement by mentoring teams and encouraging data-driven decision making at all levels of the organization.