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The Technical Documentation Validator is responsible for validating customer-facing procedural documentation for Optical, Software, and Wireless products before publication. This role ensures that documented procedures are technically accurate, executable, complete, and aligned with product functionality.
The validator performs hands-on verification of installation, configuration, provisioning, administration, maintenance, upgrade, troubleshooting, and operational procedures to confirm customers can successfully perform documented tasks as written.
The role serves as a critical quality gate between content development and publication, working closely with Technical Writers, Engineering, DVT, PLM, Product Management, Support, and SMEs.
Key Responsibilities:
The Technical Documentation Validator is responsible for validating customer-facing procedural documentation for Optical, Software, and Wireless products before publication. This role ensures that documented procedures are technically accurate, executable, complete, and aligned with product functionality.
The validator performs hands-on verification of installation, configuration, provisioning, administration, maintenance, upgrade, troubleshooting, and operational procedures to confirm customers can successfully perform documented tasks as written.
The role serves as a critical quality gate between content development and publication, working closely with Technical Writers, Engineering, DVT, PLM, Product Management, Support, and SMEs.
Key Responsibilities:
Any degree with 5+ years of experience in technical documentation, product testing, DVT, systems engineering, technical support, or QA.
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