Technical Representative

Established in 1890, Boart Longyear is the world’s leading provider of innovative, safe, and productivity-driven drilling equipment and tooling.

With a primary focus on mining and exploration activities spanning a wide range of commodities - including copper, gold, nickel, zinc, uranium, and other metals and minerals - the Company also supports activities in the energy, oil sands exploration, and environmental sectors.

​Boart Longyear's Drilling Products division delivers advanced research and development capabilities and holds hundreds of patented designs to manufacture, market, and service reliable drill rigs, innovative drill string products, rugged performance tooling, durable drilling consumables, and high-quality parts for customers worldwide. These products are engineered to meet the evolving needs of the global drilling industry, offering maximum performance, reliability, and safety in the most demanding conditions.

The Technical Representative position is a business-critical role, acting as the subject matter expert supporting the Boart Longyear capital and auxiliary equipment product lines and providing essential support to our customer and employee base.

Based out of our Adelaide facility, the purpose of this role is to test and support the development of new products, assist with the education/training of employees and customers, and provide feedback on product use and implementation.

This role will spend approximately 50% of the year travelling to our various customer sites across Australia and Asia Pacific.

This is a rare opportunity to travel the world while using your technical aptitude.

Want to know a little more about the role?

Day-to-day responsibilities include:

• Provide remote and on-site support for Boart Longyear drilling equipment, including the LF, LS and LM drill models.
• Offer training and technical service support to customers on the operation of our drills and products.
• Offer solutions and advice on optimizing product performance and ensuring efficient usage of equipment in various drilling applications.
• Engage with both external and internal customers to address technical issues and support various ad hoc service needs.
• Troubleshoot and conduct technical investigations as required to support the resolution of any problems
• Collaborate with the Boart Longyear workshop to address technical issues.