Technical Programme Integration Manager

Role overview

Key duties include

• Working closely with Programme Managers, Architects, Delivery Managers, Engineering Teams, Service Management, and external suppliers, you will:
• Shape and maintain the end-to-end technical delivery strategy for major technology programmes.
• Translate technical understanding into an executable delivery approach spanning engineering capability, operational readiness, and live service transition.
• Ensure technical activities across the programme operate as a single integrated delivery capability rather than as independent workstreams.
• Coordinate technical dependencies across multiple programme workstreams, ensuring outputs from one workstream are consumable by another.
• Provide technical leadership during complex delivery challenges, facilitating resolution through collaboration with architects, engineers, and technical specialists.
• Challenge assumptions, identify delivery and technical risks, and recommend pragmatic solutions before issues impact programme outcomes.
• Provide integrated technical advice to programme leadership, enabling informed decision-making across technical and delivery domains.
• Support readiness for future system enhancements by ensuring engineering capability, governance, and delivery processes are established.
• Ensure technical changes are delivered in accordance with contractual requirements and that key activities and deliverables are ratified through relevant TfL governance forums, including the Technical Authority and Change Advisory Board (CAB).
• Play a key role in establishing and continuously improving the technical delivery model required to safely deliver technical changes into TfL's revenue collection systems.
• In addition, you will:
• Define and validate the end-to-end programme engineering lifecycle, ensuring that source code, configuration, intellectual property, build processes, environments, testing, deployment, and service management activities operate as an integrated delivery system.
• Guide the establishment of development environments, engineering tooling, build pipelines, and supporting technical processes required for programme delivery
• Ensure technical knowledge capture activities are effectively integrated with programme delivery.
• Help establish the engineering processes, environments, tooling, and governance required to safely maintain and enhance the TfL revenue collection platform.
• Provide strategic technical oversight, ensuring delivery remains achievable, technically sound, and operationally ready.

Required Skills and Experience

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline (or equivalent experience).
• Significant experience delivering large-scale technology transformation, systems integration, or complex technology programmes within the transport, ticketing, or similarly regulated sectors.
• Proven experience operating across the full programme lifecycle, from mobilisation through to operational transition and service handover.
• Strong understanding of software development lifecycles, systems integration, and enterprise-scale technology delivery.
• Experience working within complex multi-supplier and outsourced delivery environments.
• Experience supporting technical transition, service transition, or supplier transition programmes.
• Ability to translate technical architecture and business requirements into executable delivery strategies and plans.
• Strong understanding of software development, build, testing, release, and deployment processes.
• Experience integrating engineering, operational, commercial, and programme delivery activities.
• Excellent stakeholder management, communication, and influencing skills.
• Ability to communicate effectively with executive stakeholders, business leaders, suppliers, and highly technical teams.
• Strong analytical and problem-solving skills, with the ability to identify dependencies, manage ambiguity, and resolve complex delivery challenges.
• Experience working within governance-driven environments, ensuring compliance with technical, operational, and organisational standards.
• Demonstrates the ability to solve complex organisational, technical, and delivery challenges in a structured and pragmatic manner.
• Identifies dependencies and connections across activities, workstreams, teams, and suppliers, ensuring that delivery operates as a coordinated whole rather than as a series of independent initiatives.
• Brings clarity, structure, and direction in complex and ambiguous environments.
• Equally comfortable discussing solution architecture and engineering challenges with technical teams as they are discussing programme strategy, risk, and delivery with senior stakeholders and executives.
• Able to challenge assumptions constructively while facilitating collaboration and consensus across diverse stakeholder groups.
• Focuses on programme outcomes and delivery objectives rather than organisational boundaries or functional silos.
• Builds credibility and influences decision-making through expertise, insight, and collaboration
• Demonstrates strong judgement, balancing technical, operational, commercial, and delivery considerations to achieve successful programme outcomes.
• Desirable domain experience: Transport and mobility systems, particularly ticketing / Revenue Collection Systems (EMV contactless, Oyster or equivalent fare systems), large public‑sector or safety‑critical environments, complex systems integration and third‑party interface testing, Accreditation and compliance-driven programmes (e.g. PCI, security, regulatory)

Benefits

• Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days).
• 35 hour working week.
• Pension – 4% employee and 4% employer.
• Private medical insurance (including dental & optical).
• Life assurance.
• Income protection.
• Employee assistance programs.
• Flexible/remote working options.
• Charitable initiatives.
• Social events (formal & informal).
• Learning and development programs.
• Innovative & collaborative work environment.
• Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law.