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greenhouse

Technical Program Manager

N-iX
Terryville, USA
Manager · 5+ years experience
Discovered 6 days ago
aws
Free

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Responsibilities:

  • Drive complex program initiation and execution using Scrum of Scrums or SAFe frameworks, coordinating multiple cross-functional teams.
  • Oversee AI/ML projects and data migration initiatives within the program portfolio.
  • Define and manage project scope, requirements, WBS, schedules, estimates, budgets, and forecasts, ensuring timely corrective actions and stakeholder approvals.
  • Monitor overall program/project progress, risks, dependencies, and changes, implementing mitigation and corrective actions where needed.
  • Lead project staffing, onboarding, team building, and performance management, ensuring team motivation, engagement, and effective conflict resolution.
  • Manage project financials, including budgets, forecasts, invoices, working hours, and cost overruns.
  • Establish and drive project governance, communication, quality, and reporting processes across all relevant stakeholders.
  • Ensure adherence to company project management standards, configuration management, and quality processes, driving continuous improvement and resolving audit findings.
  • Lead project knowledge management and ensure proper project/phase closure and handover.
  • Act as the single point of contact for the program, maintaining effective communication and escalation paths with stakeholders.
  • Manage project documentation, tools, repositories, and team availability planning, ensuring secure and structured project information.
  • Contribute to pre-sales and account growth activities, identifying opportunities for expanding client engagement.

Requirements:

  • 5+ years of proven experience in IT project/program management, with hands-on ownership of at least two complex projects/programs from initiation to delivery.
  • Proven experience in complex program initiation and setup, including establishing project processes from scratch, ideally in a Scrum of Scrums or SAFe environment.
  • Proven experience delivering AI/ML projects, including data migration initiatives.
  • Strong experience managing solution-based, fixed-scope, and fixed-price projects, including budgeting, forecasting, cost control, and financial reconciliation.
  • Proven experience managing cross-cultural, cross-functional, and distributed teams of 20+ people across multiple projects or 30+ within a single project.
  • Strong knowledge of project management methodologies and SDLC models, including Agile, Scrum, Kanban, SAFe, Scrum of Scrums, Waterfall, and V-Model.
  • Good understanding of pricing, billing, and delivery models, including Fixed Price, T&M, team augmentation, managed teams, and solution-based delivery.
  • Experience in Engagement / Pre-sales activities, including contributing to client proposals and SOW development, is nice to have.
  • Strong leadership, communication, and stakeholder management skills, with excellent problem-solving, decision-making, conflict management, critical thinking, and the ability to build and motivate high-performing teams.
  • Upper-Intermediate+ English with excellent communication, negotiation, and presentation skills.
  • We offer:
  • Flexible working format - remote, office-based or flexible
  • A competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Memorable anniversary presents
  • Corporate events and team buildings
  • Other location-specific benefits
  • not applicable for freelancers

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