Technical Program Manager

• Drive roadmap milestone tracking and confidence reporting for all initiatives.
• Lead "path-to-green" recovery planning for at-risk programs to restore predictability.
• Identify, manage, and mitigate cross-team and platform dependencies.
• Ensure alignment between scope, sequencing, and engineering capacity.

• Lead high-stakes release readiness reviews and Go/No-Go facilitation.
• Ensure all necessary technical, operational, and customer enablement components are ready for launch.
• Track and report on release risk indicators (defects, rollback risk, deployment health).
• Drive continuous improvement of release processes to enhance enterprise reliability.

• Design and optimize Jira workflows, delivery dashboards, and reporting systems.
• Build and maintain milestone, dependency, and risk tracking tools.
• Create executive-ready reporting based on data, not anecdotes.
• Hands-on experience using AI tools to automate delivery workflows, reduce manual reporting overhead, and improve operational efficiency
• Proactively use AI to detect delivery risk patterns and improve release documentation workflows.

• Own cross-functional stakeholder communication across Product, Engineering, Sales, Customer Success, and Support
• Ensure all parties have accurate, timely visibility into delivery commitments and release status.
• Represent the engineering delivery organisation in customer and client-facing conversations where expectation setting is required.

• Produce clear, forward-looking delivery health updates for senior leadership.
• Present detailed risk heatmaps and mitigation plans to executives.
• Partner with Engineering Directors on key engineering health metrics.

• Continuously assess, evolve, and implement delivery processes to reflect the changing needs and maturity of each product line
• Identify bottlenecks, inefficiencies, and gaps in current ways of working and drive targeted improvements with measurable outcomes
• Introduce and embed lightweight governance frameworks that scale with the team without adding unnecessary overhead

• Bachelor’s degree in Electrical Engineering, Computer Science, Information Technology, or a related field or equivalent experience
• 5+ years of experience in Technical Program Management, Delivery Leadership, Consulting, or a similar high-impact role, preferably in enterprise, SaaS products
• Proven experience operating within multi-team SaaS and On-prem product environments.
• Demonstrated success in managing complex, enterprise software releases, preferably Agile or SAFe certifications.
• A strong, foundational understanding of the modern Software Development Lifecycle (SDLC).
• Advanced proficiency in Jira (workflow configuration, dashboards, and reporting automation).
• Comfortable diving deep into release details, technical tradeoffs, and deployment plans.
• Experience building complex delivery dashboards and portfolio health reporting.
• Strong data literacy and ability to translate metrics into actionable insight.

THE LEGAL BIT Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.

Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data.

Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com

If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

THE LEGAL BIT Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.

Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data.

Should you wish for us to remove your personal data from our recruitment database, please email us directly at Privacy@Redwood.com