Site Reliability Engineer

5+ years of experience in Site Reliability Engineering, DevOps, or Cloud Infrastructure roles, ideally supporting a production SaaS platform.

Hands-on AWS Cloud Engineering experience with strong working knowledge of the AWS ecosystem, including AWS IAM roles and policies.

Strong knowledge of AWS cloud networking, including VPC design and peering, subnetting, security groups/NACLs, route tables, ALB/NLB load balancers, Transit Gateway/VPN connectivity, and Route 53 DNS.

Ability to design and troubleshoot connectivity across multi-region, multi-account AWS environments.

Proficiency with EKS/Kubernetes (K8s) and container orchestration technologies.

Demonstrated experience with Infrastructure as Code (IaC), specifically Terraform and Helm.

Working experience with Docker and maintaining systems using Docker Swarm.

Expertise in implementing and managing logging, monitoring, and observability solutions.

Direct experience with Datadog, including APM, infrastructure monitoring, synthetic testing, and custom dashboards.

Experience with Grafana and/or Prometheus is a plus.

Proficiency working in Linux environments with strong Bash and/or Python scripting skills for automation and troubleshooting.

Operational experience with relational databases in production environments, such as AWS RDS/PostgreSQL, including performance tuning, backup and restore, and troubleshooting under load.

Experience providing product or application support for high-availability SaaS products.

Experience designing, implementing, and operating within a DevSecOps environment.

Excellent written and verbal communication skills, with the ability to clearly explain complex technical issues and Root Cause Analyses to both technical and customer-facing audiences.

Pay Transparency: The typical base salary range for this position is $125,000 - $145,000 CAD annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Final compensation will be determined based on the candidate's skills, experience, and relevant qualifications. Vacancy Status: Existing vacancy AI Transparency Disclosure: As part of our commitment to hiring transparency and in compliance with Ontario law, please be advised that we utilize artificial intelligence (AI) tools during our interview process. Specifically, we may use an AI-enabled notetaking assistant to help capture and summarize interview discussions. This tool is used solely to assist our hiring team in summarizing candidate information; all final hiring and selection decisions are made exclusively by individuals on the hiring team.

If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

THE LEGAL BIT Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.

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