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Key skills for this role
Lead technical discovery sessions with prospects and customers to identify needs and align use cases to Spreedly's capabilities
Deliver compelling demos, architecture diagrams, and documentation that support sales conversations and technical evaluation
Translate business and technical requirements into actionable solution proposals and implementation plans that support scalability and reuse
Develop and maintain reusable demo environments, solution artifacts, and objection handling templates
Work with Product and Engineering teams to provide prospect feedback and ensure solution feasibility
Partner with Customer Success and Support teams to ensure smooth implementation handoffs
Serve as a technical expert in RFPs, security reviews, and compliance questionnaires
Educate internal teams on platform capabilities, integration patterns, and sales enablement materials
3+ years in a Solutions Engineering, Sales Engineering, or Technical Account Manager role within a B2B SaaS or fintech environment
Industry experience with eCommerce, PSPs, payment orchestration, or payment platforms
Background in payments, card-not-present commerce, fraud, or gateways preferred
Strong knowledge of APIs, SDKs, and system integration principles (especially REST and webhooks)
Familiarity with scripting or backend programming (Python, Ruby, or JavaScript a plus)
Experience collaborating with Sales and Product teams on enterprise deals
Excellent verbal and written communication skills, including customer-facing documentation
Ability to simplify complex technical topics and guide customer decision-making
Comfortable owning discovery and demo stages in an enterprise sales motion
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More from this employer
Experience with implementation or support functions is a plus
Competitive salary + Equity
Outstanding Medical and Dental benefits, including 100% employer-paid options
Company-paid Life and Disability insurance
Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
Open Paid Time Off policy + 12 weeks of paid leave for new parents
Matching 401(k) plan (5% up to $5,000 yearly)
$1,000 annual professional development stipend
Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
Access to company-paid professional coaching service
Visits to HQ in Durham, North Carolina for remote employees
Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:
Connect — A unified API that integrates with hundreds of payment gateways, processors, and alternative payment methods worldwide, including digital wallets. Merchants access the global payments ecosystem through one connection. Vault — A PCI-compliant secure repository for payment methods. Merchants store card data once and reuse it across any payment service, reducing PCI scope and protecting cardholder data at scale. Optimize — Workflow-driven routing and retry logic that directs each transaction to the best-performing gateway in real time. On average, 7.9% of failed transactions succeed immediately when retried on a secondary gateway. This is where merchants recover lost revenue and increase authorization success rates. Protect — A flexible fraud and authentication layer, incorporating advanced fraud tools and 3DS. Following Spreedly's acquisition of Dodgeball in September 2025, fraud orchestration and payment optimization now operate within the same platform. Resolve — Centralized management and reporting that reduces operational silos, strengthens security, and improves billing control across a merchant's entire payment operation. More Coming Soon! - Keep your eyes peeled for a new product launch by EOY '26
Spreedly is a payments orchestration platform helping merchants, platforms, and fintechs connect and optimize global payment services.
Visit company websiteFull-time
Mid · 3+ years experience
Remote
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