Technical Program Analyst

Qualifications

• Basic Qualifications
• 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience without a degree
• Demonstrated verbal, written, and presentation skills, with the ability to communicate project information, technical details, and business impacts to internal and external stakeholders as needed
• Experience working with people in a professional environment and collaborating across cross-functional teams
• Proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, Project, and Visio
• Solid analytical, organizational, and problem-solving skills with the ability to manage priorities and follow through on project commitments
• Preferred Qualifications:
• 3 - 5 years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Concentration or academic focus in Computer Science, Information Technology, cybersecurity, business, or a related field
• Exposure to payment processing concepts, including message routing, authorization, clearing, settlement, and client connectivity
• Experience reviewing project data, tracking metrics, preparing status materials, and identifying items requiring follow-up
• Experience or interest in using approved AI tools to support project documentation, reporting, meeting summaries, workflow efficiency, and data-driven project insights
• Ability to work under general guidance while independently managing assigned tasks, supporting defined workstreams, and escalating questions or blockers appropriately
• Ability to coordinate across technical, business, and operational stakeholders, manage stakeholder expectations, and support defined project workstreams or special projects
• Information for US Applicants
• Work Hours
• Varies upon the needs of the department.
• Travel Requirements
• This position requires travel 5-10% of the time.
• Mental/Physical Requirements
• This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.