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Key skills for this role
Experience supporting EDI (Electronic Data Interchange) systems (CLEO, SPS Commerce) to establish B2B connectivity with our customers and vendors
Experience integrating EDI and non-EDI standards with customized mapping requirements
Define, track, and communicate product success metrics, including adoption, customer experience, quality, operational performance, on-time delivery, and business impact; use insights to drive continuous improvement
Own and maintain the product roadmap for the assigned ecosystem area, balancing new capability development against friction-reduction and quality-of-experience work
Translate business and customer needs into clear requirements, user stories, and acceptance criteria for the engineering team
Prioritize the backlog using a consistent framework, balancing engineering capacity, customer/business impact, and cross-functional input
Drive execution with engineering and design teams through release planning, scope management, risk mitigation, dependency coordination, and successful product launches
Deeply understand partner segments (capabilities, performance, preferences), customer needs (lead time, quality, cost), and end-to-end workflows from quote to delivery
Discover, measure, iterate - run problem validation, experiments, and prototypes. Write clear PRDs
Partner with the business on partner lifecycle (onboarding, performance, engagement) and network-wide tradeoffs across speed, quality, cost, and utilization
P artner with engineering leadership to balance feature delivery with investments in reliability, scalability, maintainability, platform quality, and sustainable development practices
A degree in Business, Computer Science, or a related field, or equivalent practical experience
4+ years of product management (or closely related) experience
3+ years of experience supporting EDI systems and/or processes
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Demonstrated ownership of a product, feature set or domain from discovery through launch and adoption
Experience working day-to-day with software engineers and designers in an Agile environment, with a predictable shipping cadence
Product & analytical skills
Comfortable working with funnels, experiments and cost/benefit framing to support decisions
Ability to define clear success metrics and measure product performance against business outcomes and KPIs
User-centric mindset with the ability to balance customer, business and operational considerations
Strong analytical, problem-solving, and communication skills
Curiosity and willingness to learn quickly in a fast-paced environment
Collaboration & communication
Strong written and verbal communication skills with technical and non-technical stakeholders
Able to create clarity in complex domains and build alignment without direct authority
Pragmatic, decisive and impact-oriented: you focus on outcomes over outputs
Preferred Qualifications:
Experience with Microsoft AX and Dynamic 365 or similar ERP ecosystems
Experience supporting enterprise applications in digital manufacturing, B2B marketplaces, supply chain, and e-commerce domains
Familiarity with Enterprise Resource Planning (ERP) / Manufacturing Execution System (MES) concepts, order orchestration, allocation/routing engines and API-first systems
Experience with EDI integrations, including transaction mapping, error handling, and coordination across ERP and external partner systems
Experience with analytics and discovery tools (e.g. Looker/Domo/Tableau, SQL, Miro)
Exposure to complex operational environments where technology, people and process all need to work together
We offer a competitive salary and total rewards package
We offer amazing benefits including but not limited to:
Health Insurance: Traditional OR High Deductible plan
Flexible Spending Accounts
Health Savings Account (including employer contributions)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid caregiver leave
You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours
401k with company match and immediate vest
Employee Stock Purchase Program at a discounted rate
Matching grants through Protolabs foundation
And More!
Public digital manufacturer serving product developers, engineers, and supply-chain teams with custom prototype and production parts.
Visit company websiteJobs and hiring trendsUSD 107400-161000 yearly / year
Full-time
Mid · 4+ years experience
Hybrid
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