Technical Product Manager II
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Key skills for this role
About the Role
Spring Financial is seeking a Technical Product Manager II to own the underwriting and loan originations platform. The role involves driving automation, designing APIs, and collaborating with engineering, credit, risk, and operations teams.
Key Skills for This Role
Responsibilities
- Own the underwriting and originations roadmap, maintaining a defensible priority order tied to business goals, credit and risk constraints, team capacity, and documented trade offs
- Drive the shift from manual to automated underwriting and origination steps, measure results, and keep a human in the loop for exceptions
- Own the platform’s API surface: design new APIs, invoke and test API calls directly, and catch integration issues before QA
- Test your own product end to end: walk loan journeys from application through decision to origination, validate that what shipped matches what was intended
- Write complete requirements including acceptance criteria, edge cases, API and data notes, validation plans, and rollout considerations
- Run alignment sessions that produce documented decisions across credit, risk, engineering, design, QA, and operations
- Maintain a discovery cadence drawing on user feedback, support patterns, operational metrics, and competitive benchmarks
- Find AI product opportunities where AI can improve decision quality, automation, or operational productivity
- Own domain KPIs and connect at least one initiative per review period to a documented outcome
- Mentor L1 product managers
Requirements
- Demonstrated ability to own a product roadmap and lead cross functional delivery with independently defensible prioritization decisions
- Hands on API fluency: able to design APIs aligned with an architectural modeling approach, invoke and test API calls directly
- Technical fluency: able to explain how a feature delivers value, how it is technically implemented, and how it compares to competitor offerings
- Experience running alignment sessions that produce documented decisions across business, engineering, design, QA, credit, risk, and operations
- Comfort with ambiguity: track record of driving structured outcomes across competing priorities when the problem is not yet well defined
- Sensitive data discipline: experience shipping features that handle sensitive financial or customer data with appropriate security and compliance controls
- AI fluency: proven use of AI tools for discovery, research, and identifying product opportunities
- Measurable outcomes: track record of connecting product initiatives to measurable business results
Full Job Posting
About the Role
- Underwriting and loan originations are the heart of Spring Financial; the role owns this platform end to end.
- Accountable for the underwriting and originations domain: decisioning logic, workflows, services, and APIs.
- This is not a coordination role; the PM drives what gets built and why, defends decisions with evidence, and owns the outcome.
What You'll Do
- Own the underwriting and originations roadmap. Maintain a defensible priority order tied to business goals, credit and risk constraints, team capacity, and documented trade offs.
- Drive the shift from manual to automated. Replace manual underwriting and origination steps with automated decisioning, measure the result, and keep a human in the loop for exceptions.
- Own the platform’s API surface. Design new APIs following Spring's domain modeling approach, invoke and test API calls directly, and catch integration issues before they reach QA.
- Test your own product end to end. Walk loan journeys from application through decision to origination, validate that what shipped matches what was intended, and manage issue tracking.
- Write complete requirements. Include acceptance criteria, edge cases, API and data notes, validation plans, and rollout considerations. Own go/no go criteria, feature flags, phasing, and rollback plans.
- Run alignment sessions that produce documented decisions. Coordinate across credit, risk, engineering, design, QA, and operations, and resolve priority conflicts.
- Maintain a discovery cadence. Draw on user feedback, support patterns, operational metrics, and competitive benchmarks, and synthesize them into roadmap decisions.
- Find AI product opportunities. Identify where AI can improve decision quality, automation, or operational productivity, with credible rationale for each.
- Own domain KPIs. Connect at least one initiative per review period to a documented outcome, and mentor L1 product managers.
What We're Looking For
- Product ownership: demonstrated ability to own a product roadmap and lead cross functional delivery with independently defensible prioritization decisions.
- Hands on API fluency: able to design APIs aligned with an architectural modeling approach, invoke and test API calls directly, and contribute meaningfully to API contract and data model decisions.
- Technical fluency: able to explain how a feature delivers value, how it is technically implemented, and how it compares to competitor offerings.
- Stakeholder alignment: experience running alignment sessions that produce documented decisions across business, engineering, design, QA, credit, risk, and operations.
- Comfort with ambiguity: a track record of driving structured outcomes across competing priorities when the problem is not yet well defined.
- Sensitive data discipline: experience shipping features that handle sensitive financial or customer data with appropriate security and compliance controls.
- AI fluency: proven use of AI tools for discovery, research, and identifying product opportunities.
- Measurable outcomes: a track record of connecting product initiatives to measurable business results.
What We Will Give You
- Competitive annual salary ranging from CAD 100,000 to CAD 120,000, reflective of experience and impact.
- Comprehensive benefits package, including extended health, dental, and vision coverage — with 100% of monthly premiums covered by Spring.
- GRSP matching program to support your long term financial goals.
- A modern, collaborative workspace in the heart of downtown Vancouver.
- Ongoing career growth opportunities.
Workplace
- Full time, permanent, hybrid position in downtown Vancouver: 3 set days in the office and 2 WFH.
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