Technical Lead, Implementation Engineer
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Key skills for this role
About the Role
Seeking a strategic technical leader for implementation and consulting, proficient in JavaScript and digital marketing technologies, to drive customer engagement.
Key Skills for This Role
Responsibilities
- Lead hands on technical configuration, deployment, and validation of Tealium products (iQ, AudienceStream, EventStream, DataAccess, Insights) for customers
- Write and debug performant, scalable JavaScript for tag management, data layer enrichment, and server side functions
- Troubleshoot front end issues including JavaScript tags, APIs, mobile SDKs, and network level data discrepancies
- Implement best practice data strategies for event tracking, user identity resolution, customer data visualisations, segmentation building, and audience activation
- Participate in peer reviews, team stand ups, and cross functional projects within Professional Services and Solutions Engineering teams
- Maintain regular on site presence during implementation and project delivery to ensure visibility and customer engagement
Requirements
- 1 to 2 years of experience with Tealium's full product suite (iQ, AudienceStream, EventStream, DataAccess) or similar Digital Marketing technology
- 5+ years experience in a client facing, technical implementation, solutions engineering, or Martech consulting role
- Proficiency in JavaScript, HTML, CSS, and web debugging tools (Postman, Chrome DevTools, Proxies)
- Strong understanding of data layers, tag management systems, and event based architecture
- Experience with digital marketing and analytics platforms: Adobe Analytics, GA4, Google Tag Manager, Amplitude
- Experience with Journey Orchestration or Marketing Orchestration tools (e.g., SFMC, Braze, AEP, Bloomreach, MoEngage)
- Familiarity with REST APIs, server side tracking, mobile SDKs, and data enrichment concepts
- Excellent communication skills fluent in English
- Ability to travel regionally to support customers
Full Job Posting
WHO WE ARE
- Tealium is the trusted leader in real time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy conscious experiences.
- More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real time, personalized experiences at scale.
WHAT WE ARE LOOKING FOR
- Tealium is seeking a Technical Lead, Implementation Engineer to join our Professional Services team.
- In this customer facing role, you will help organizations unlock value from Tealium's product suite through technical implementation, strategic consulting, and solution architecture.
- We're looking for a strategic and highly resourceful technical leader who can operate independently, leverage AI and modern tools effectively, and drive execution in fast moving customer environments.
- Please note that this is a Professional Services role, not a Software Engineering role.
- The ideal candidate will be located in or near Dubai to facilitate regular on site collaboration with prospects and customers, as well as regional travel.
YOUR DAY TO DAY
- Lead the hands on technical configuration, deployment, and validation of Tealium (iQ, AudienceStream, EventStream, DataAccess, Insights, and all other products) for customers. This is primarily an in product (GUI) configuration.
- During implementation and project delivery, maintain a regular on site presence to ensure visibility and customer engagement.
- Write and debug performant, scalable JavaScript for tag management, data layer enrichment, and server side functions.
- Troubleshoot front end issues, including JavaScript tags, APIs, mobile SDKs, and network level data discrepancies.
- Implement best practice data strategies for event tracking, user identity resolution, customer data visualisations, segmentation building, and audience activation.
- Participate in peer reviews, team stand ups, and cross functional projects within the broader Professional Services and Solutions Engineering teams.
- Demonstrate strong ownership, resourcefulness, and accountability across customer engagements.
WHAT YOU BRING TO TEALIUM
- Required: 1 to 2 years of experience with Tealium's full product suite (iQ, AudienceStream, EventStream, DataAccess) or similar Digital Marketing technology.
- 5+ years experience in a client facing, technical implementation, solutions engineering, or Martech consulting role.
- Ability to travel regionally to support customers and business operations.
- Proficiency in JavaScript, HTML, CSS, and web debugging tools (Postman, Chrome DevTools, Proxies (Charles/Fiddler), etc.).
- Strong understanding of data layers, tag management systems, and event based architecture.
- Experience with digital marketing and analytics platforms: Adobe Analytics, GA4, Google Tag Manager and Amplitude, etc.
- Experience with Journey Orchestration, Marketing Orchestration tools, e.g. SFMC, Braze, AEP, Bloomreach and MoEngage.
- Familiarity with REST APIs, server side tracking, mobile SDKs, and data enrichment concepts.
- Exposure to privacy regulations (e.g. GDPR, CCPA) and consent management platforms.
- Experience working with data warehouses, SQL, or BI platforms is a plus.
- Experience working with dashboarding and visualisation platforms (e.g. Amazon Quicksight).
- Excellent communication skills fluent in English, both written and verbal. Fluency in Arabic is highly preferred.
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