Technical Lead Consultant

Abu Dhabi, AE

Technical Lead Consultant

The Technical Lead Consultant is accountable for providing advice and consultancy on services related to the company products and solutions in various industry sectors. S/He determines project requirements and leads the design, configuration, testing and implementation of deliverables on time while overseeing a team of Engineers.

Determine project requirements, assign deliverables and develop work schedules for the team

Liaise with team members, management and clients on a regular basis to ensure projects are completed according to standard and timetables

Understand customers’ requirements and propose necessary actions and solutions

Handle the development process of technical specifications related to the company solutions

Design, configure and implement solutions provided to clients

Implement software solutions recommending enhancements to systems and services while solving clients’ complaints and inquiries

Ensure that appropriate testing is being conducted with the client on the implemented solution

Ensure a proper documentation including implementation, design, best practices and necessary documents

Follow up on appropriate post implementation support for the implemented solution during the stabilization period

Identify valuable information for new sales and services opportunities while working with the client's team

Guarantee the delivery of technical trainings to clients

Issue progress reports, analyze risks and propose recommendations accordingly

Lead and coach the team cultivating empowerment and ownership

Develop capabilities and secure a solid succession plan

Conduct regular performance reviews, identify training needs and oversee development plans

Bachelor’s degree in Management Information System or any other related field

At least 7 years of relevant experience