Technical Lead – AEM Platform

Cloud Infrastructure: Manage and optimize the AWS footprint hosting the AEM environments, ensuring tight alignment with AEM best practices.

Component Configuration: Oversee the setup of AWS services including EC2, S3 (for data store), EFS/EBS, Application Load Balancers (ALB/ELB), Route 53, and CloudFront/CDNs.

Cost & Performance Tuning: Continuously review AWS resource utilization to balance high performance with cost efficiency.

SLA/SLO Safeguarding: Own the platform's availability, uptime, and performance metrics.

Proactive Monitoring: Implement and refine robust logging, alerting, and monitoring frameworks using tools like Splunk, New Relic, Datadog, or AWS CloudWatch.

Incident & Problem Management: Lead Root Cause Analysis (RCA) for critical platform incidents and establish rigorous Disaster Recovery (DR) and High Availability (HA) strategies.

Dual-Stream Governance: Direct, mentor, and monitor the platform team across two critical streams:

Platform Development: Automation scripting, CI/CD pipeline building, custom tooling, and upgrade paths.

Platform Operations: Day-to-day patching, environment provisioning, access management, and routine maintenance.

Code & Config Reviews: Conduct thorough reviews of infrastructure-as-code (IaC) and platform configurations to ensure compliance with the LLD.

Optimization Initiatives: Identify platform bottlenecks and drive improvement actions, such as Dispatcher caching optimization, JVM garbage collection tuning, TarMK/MongoMK maintenance, and repository cleanup.

DevOps Culture: Drive automation across the lifecycle using tools like Terraform, Ansible, Jenkins, or GitLab CI.

99.9% + Uptime: Maintaining robust platform reliability across all AEM environments.

Zero-Friction Deployments: Transitioning the team toward seamless, fully automated CI/CD pipelines with minimal downtime.

Future-Proofed Setup: Successfully managing and optimizing the coexistence or transition from On-Premise to AEMaaCS without disrupting business operations.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.