IT Business Analyst - US 360 Insights Engineering at Roche — IND | Base Career

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Job Description

We are seeking a Principal Business Systems Analyst to help design, define, and scale technology solutions supporting commercial organizations across the US and global affiliates.

You will operate at the intersection of business, product, data, and engineering, translating complex and ambiguous business problems into clear technical requirements and scalable solutions.

Partner with business and product leaders to understand complex commercial problems, lead discovery, challenge assumptions, and translate needs into clear functional and technical requirements.
Define user stories, acceptance criteria, business rules, process flows, data requirements, system behaviors, and traceability from business objectives through implementation and validation.
Decompose large, ambiguous initiatives into well-defined capabilities and engineering-ready requirements while proactively identifying scope, dependencies, edge cases, data issues, and operational risks.
Serve as the primary bridge between business stakeholders and technical teams, participating confidently in discussions on system architecture, APIs, databases, cloud platforms, data pipelines, integrations, authentication/authorization, and AI services.
Partner with architects and engineers to evaluate solution approaches, technical constraints, dependencies, and trade-offs, and review designs to ensure solutions satisfy business requirements and can scale across markets.
Use SQL to investigate data, validate assumptions, troubleshoot issues, and support requirements definition, including relational models, joins, aggregations, data quality, and upstream/downstream dependencies.
Translate analytical and reporting needs into clear data definitions, metrics, business rules, and transformations, partnering with data engineering and analytics teams on models, pipelines, reporting, and commercial analytics capabilities.
Partner with product, engineering, and data science teams to identify AI/GenAI opportunities, translate them into measurable workflows, requirements, guardrails, and acceptance criteria, and ensure they solve real business problems.
Apply working knowledge of LLMs, prompting, RAG, agents, model limitations, evaluation, and enterprise AI integration patterns when shaping AI-enabled solutions.
Support products serving the US, Canada, Brazil, and other global affiliates by coordinating requirements across markets and balancing global standardization with appropriate local configuration.
Work effectively across distributed teams, functions, and time zones, driving alignment and clear decisions in complex, cross-functional environments.

Experience as a Business Systems Analyst, Technical Business Analyst, Product Analyst, Systems Analyst, or similar technology-facing role, with demonstrated ability to translate ambiguous business problems into structured technical requirements.
Strong hands-on proficiency with SQL and the ability to independently analyze and validate data.
Strong experience with Jira and Confluence, including writing high-quality user stories, acceptance criteria, requirements, and technical documentation.
Experience partnering directly with software engineers, data engineers, architects, product managers, data scientists, and business stakeholders.
Strong analytical problem-solving, written and verbal communication, ownership, and continuous improvement mindset.
Experience operating across complex, distributed, or global organizations and managing multiple priorities and dependencies.

IT Business Analyst - US 360 Insights Engineering

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