Technical Implementation Manager

2+ years of experience in a technical or solutions consulting role (e.g., Solutions Engineer, Integration Specialist, Technical Implementation)

Strong hands-on experience with system configurations, APIs, data mapping, integration flows, and backend logic

Adept at discovery and translating business requirements into technical design

Comfortable presenting and explaining technical concepts to both technical and non-technical audiences

Experience in creating proposals, technical documentation, training materials, and design blueprints

Capability to balance multiple clients/projects, prioritize technical tasks, and meet deadlines

Excellent communication and stakeholder management skills

Proactive problem solver who thrives in ambiguity and evolving environments

Collaborator at heart - willing to partner across Product, Engineering, Sales, Customer Success, Support and Operations

Passionate about customer success, and committed to delivering solutions that scale

Hands-on experience in PropTech or real estate transactions.

Familiarity integrating AI into onboarding/process workflows.

Second Nature is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We take action to ensure equal employment opportunities for all candidates and employees and to provide employees with a workplace free of discrimination and harassment. Our hiring decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by federal and/or state law.