Technical Enablement Manager for Customer Team

Technical & Hands-On Enablement: Design, scope, and deliver deep-dive technical enablement motions—including lab environments, advanced architectural workflows, integrations, and live technical demos—for technical customer-facing roles.

Onboarding & Ramping: Assist with the Armis Ignite onboarding program for roles under the Customer Success organization to ensure new hires hit major technical and operational learning milestones by their 30th day.

Technical Content Creation: Design and organize training content using tools like PowerPoint, Word, Excel, Articulate Rise, and Camtasia, covering Armis product architecture, technical methodologies, systems, and tools.

Live Training Events: Partner with Subject Matter Experts, leadership, and the enablement team to create technical agendas, assign speakers, run event logistics, survey attendees, build proof of knowledge components (e.g., live demo evaluations, exams), and present outcome readouts to leadership.

Presenting & Facilitation: Deliver skillful public speaking, training, and technical workshop facilitation, including stage presentations to audiences of up to 400 attendees.

Enablement Strategies: Build and run targeted enablement motions around product releases and time-sensitive technical initiatives based on evolving business needs.

Cross-Functional Communication: Craft clear communications to ensure project stakeholders and learners across enablement programs remain informed and aligned.

Prior Technical Field Experience: Background as a Solution Consultant / Pre-Sales Engineer, Customer Success Manager/Engineer, or Technical Account Manager within B2B SaaS or cybersecurity strongly preferred.

Cybersecurity Domain Expertise: Solid foundation in enterprise cybersecurity concepts, asset management, risk mitigation, and enterprise SaaS technology integrations.

5+ years of experience in technical enablement, Customer Success enablement, or technical training within cybersecurity or B2B SaaS.