Technical Delivery Manager

Facilitates and coordinates Agile Release Trains (ARTs) to ensure that multiple teams within a program are aligned and delivering value efficiently. To manage dependencies, remove impediments, and oversee the planning and execution of Program Increments. Foster collaboration across teams, ensures alignment with business objectives, and drives continuous improvement in large-scale Agile environments.

Facilitate Agile Planning and Events: Accountable to ensure readiness across scope, content and logistics to deliver value through facilitation of team of teams events.

Support Planning Execution: Monitor planning execution, facilitate periodic synchronization events, and support cross-team backlog refinement to ensure strategic alignment to business goals.

Coach Cross-Team Agile: Provide coaching to teams and Scrum Masters on cross-team agile principles, team events, and practices

Mitigate Risks: Identify and track cross-team dependencies and risks, ensuring mitigation to support delivery of outcomes. Accountable to remove blockers.

Stakeholder Management: Facilitate stakeholder collaboration (e.g., business stakeholders, product teams, vendors), build trust with stakeholders, and drive stakeholder alignment

Champion Ways of Working: Champion Ways of Working and Agile culture, creating a safe and trusting environment for team members to share ideas and take appropriate risks

Coordinate Interlock and Dependency Management: Drive partnership and synchronization across teams to facilitate release management across stakeholder groups. Accountable for effective readiness and communication

Optimize Flow: Drive towards relentless improvement and ensure value delivery by monitoring delivery status, ensuring technology use and data quality, addressing bottlenecks, and serving as a point of escalation

Metrics and Reporting: Track and report key metrics to provide representation at required leadership and governance forums and to ensure continuous delivery improvement

We are looking for a highly skilled Technical Delivery Manager to join us on an exciting journey as we modernize our core platforms to make them Simpler, Leaner and more Efficient. You will utilize your strong industry and domain expertise to shape up our Technology product offerings to meet the Business requirements for the future. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences.