Technical Assistant (Robotics)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Demo & Delivery Preparation: Prepare, configure, and perform pre-checks on robots ahead of demos and deliveries, ensuring they are fully operational and ready for client handover.
Key Skills for This Role
Full Job Posting
Demo & Delivery Preparation
: Prepare, configure, and perform pre-checks on robots ahead of demos and deliveries, ensuring they are fully operational and ready for client handover.
Coordinate with sales and operations on demo schedules and delivery timelines, troubleshooting any issues beforehand
Slam Mapping & Customer Support
: Conduct SLAM mapping at client sites and fine-tune navigation parameters to suit each environment.
Provide onsite and remote online support, guiding customers through robot operation, setup, and troubleshooting step by step.
Log all support interactions, follow up on open issues, and escalate complex cases to the CTO with clear notes
Showroom Maintenance
: Keep showroom robots in peak condition through routine checks, cleaning, charging, and minor repairs, ensuring units are always demo-ready.
Report hardware or software faults promptly for repair or replacement
Packing, Loading & Handling
: Assist in safe packing and loading of robots for delivery, ensuring packaging meets protection standards.
Supervise and guide helpers and other staff on correct robot handling procedures during movement and transport
Documentation & Support Videos
: Write setup guides, operation manuals, and troubleshooting FAQs, and record how-to videos for common customer queries.
Maintain and regularly update a documentation and video library accessible to the full support team
Requirements
- Diploma or Bachelor's in Robotics, Mechatronics, Electronics, or related field
- Hands-on experience with autonomous mobile robots (AMRs) and SLAM mapping tools
- Comfortable with onsite visits, customer-facing support, and creating instructional content
- Good communication skills in English
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at RoboHub.ae
Senior 3D Designer
Dubai, UAE
RoboHub.ae is looking for a Senior 3D Designer to translate concepts into detailed 3D models for production, optimize models for printing, and operate 3D printers. The role requires proficiency in SolidWorks, Fusion 360,
SDK Developer
Dubai, UAE
RoboHub.ae is looking for an SDK Developer to design and build SDKs from scratch for IoT devices, ranging from simple consumer hardware to complex multi-sensor devices. The role requires defining SDK architecture, APIs,
Technical Assistant (Robotics) – 1 Month
Dubai, UAE
RoboHub.ae seeks a Technical Assistant for a 1-month temporary role to unpack, inspect, test, and repack robots for dispatch. Requires hands-on experience with electronic/robotic devices and strong attention to detail.
Videographer & Video Editor
Dubai, UAE
RoboHub.ae is seeking a Videographer & Video Editor to plan, capture, and edit professional video content featuring robots, customer deployments, and company activities. The role also involves photography and creating vi
Support Agent
Dubai, UAE
RoboHub.ae is seeking a Support Agent to conduct on-site robot demonstrations, deploy and commission robots at client locations, and provide technical support via chat, call, and online meetings. The role requires a degr
Telecaller
Dubai, UAE
Make outbound calls to prospective clients to introduce our tech and AI products, clearly explaining features, use cases, and benefits in a simple and engaging way - Qualify leads based on company criteria before booking
Zoho Developer (Freelancer)
Dubai, UAE
Design, build, and maintain backend systems and applications using Zoho Creator, including admin, employee, and end-user facing modules - Develop custom workflows, automation rules, and business logic using Deluge script
Sales Engineer
Dubai, UAE
Identify and develop new business opportunities across target industries through prospecting, cold outreach, site visits, and networking - Conduct product demonstrations and technical presentations to potential clients,
Senior 3D Designer
Dubai, UAE
SDK Developer
Dubai, UAE
Technical Assistant (Robotics) – 1 Month
Dubai, UAE
Videographer & Video Editor
Dubai, UAE
Support Agent
Dubai, UAE
Telecaller
Dubai, UAE
Zoho Developer (Freelancer)
Dubai, UAE
Sales Engineer
Dubai, UAE