Technical Architect - Design Validation (AU)

ServiceNow Certified Technical Architect (CTA)

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Implementation Specialist (CIS)

ITIL Foundation Certification

Experience: 10+ Years | Enterprise ServiceNow Implementation & Transformation Programs.

Define ServiceNow platform architecture, roadmap, and governance

Lead design and implementation of ITSM, ITOM, ITAM, CMDB, CSM, and HRSD solutions.

Architect integrations using REST/SOAP APIs and Integration Hub.

Drive automation, workflow optimization, and digital transformation initiatives.

Provide technical leadership, solution reviews, and best-practice guidance.

Ensure platform security, scalability, performance, and compliance.

Strong ServiceNow Architecture & Solution Design experience.

Expertise in ITSM, ITOM, ITAM, CMDB/CSDM, Service Catalog, and Flow Designer.

Hands-on experience with REST/SOAP APIs, Integration Hub, and JavaScript.

Strong knowledge of ITIL processes and Service Management frameworks.

Excellent stakeholder management and consulting skills.