Lab Support administrator (US)
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Key skills for this role
Key Skills for This Role
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Job Summary
Laboratory Systems Administration • Administer, support, maintain, and troubleshoot Windows-based laboratory workstations (Windows 7 through current supported versions) and associated infrastructure supporting analytical and manufacturing laboratory instruments. • Install, configure, upgrade, patch, and maintain operating systems, instrument software, middleware, and supporting applications. • Manage complete lifecycle activities including provisioning, imaging, deployment, upgrades, migrations, validation support, and decommissioning. • Perform advanced hardware and software troubleshooting for instrument-attached workstations while minimizing laboratory downtime. • Coordinate upgrades, migrations, software releases, and system enhancements with laboratory personnel, validation teams, and equipment vendors. • Support business continuity, disaster recovery, and backup/recovery activities for laboratory systems.
Key Responsibilities
The Senior Systems Analyst is responsible for administration, engineering, security, compliance, validation, and lifecycle management of Windows-based laboratory systems supporting GxP-regulated environments within a biopharmaceutical organization. The role provides technical leadership for laboratory IT infrastructure, ensuring systems remain secure, compliant, highly available, and audit-ready
Skill Requirements
Windows Server/Workstation Administration Active Directory & GPO Administration PowerShell Scripting Cybersecurity & Vulnerability Management Networking & Firewall Technologies Computer System Validation (CSV) GxP Compliance & Data Integrity
Other Requirements
5+ years of IT Infrastructure/System Administration experience. 3+ years supporting GxP-regulated systems in pharmaceutical, biotechnology, medical device, or life sciences environments.
About HCL Technologies
HCL Technologies is a global IT services and consulting company offering digital, engineering, cloud, and AI solutions. Headquartered in Noida, India, it serves clients across industries in over 60 countries.
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