Technical Account Manager

6+ years of overall experience with at least 3+ years in a client-facing / solution engineering / technical account management / product implementation role in a B2B SaaS, AdTech, MarTech, RetailTech, or enterprise tech environment.

Technical proficiency to understand and explain product functionalities and API documentation - you've integrated REST APIs, worked with SDKs, and are comfortable debugging webhook payloads or reading a JS console.

Hands-on experience loading scripts or SDKs on web or mobile front-ends - even quick prototypes on staging environments count. Knowledge of technical languages / quick prototyping / vibe coding is a genuine plus.

Experience working with MMPs (AppsFlyer, Adjust, Singular) or CDPs (Segment, Mixpanel, MoEngage) in a professional context.

Love for turning complex product capabilities into simple and powerful client stories.

Deep comfort with ambiguity, and a love for getting things done in a fast-paced, high-growth setup.

Equal confidence in a boardroom pitch and a Slack thread with product/engineering.

Strong empathy for customers, with the ability to push back with confidence and clarity when an ask doesn't make sense.

Proven expertise in architecting and recommending solutions tailored to specific client contexts.

Strong communication and presentation skills - you can explain a technical architecture to a CTO and a campaign setup to a marketing lead in the same meeting.

Experience working with senior stakeholders and translating business needs into technical solutions.