rippling
Tech Lead - 360 Customer Support
Evotix Limited
Bengaluru, IND
Full-time
Senior
Onsite
Discovered 1 weeks ago
LinuxJavaTomcatApacheWindowsMS SQL Server
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
LinuxJavaTomcat
Role Overview
Provide technical support for the software package(s) developed by the company, and its supporting technologies.
Utilizing problem solving skills and experience in analysis across a range of technologies such as Linux, JAVA, Tomcat, Apache, Windows, MS SQL Server and Cloud tools AWS/AWX
Assist to maintain technical documentation, FAQs and knowledge bases.
Work within defined standards and procedures to ensure security and integrity of data and systems are maintained, and participate in constant improvement of those standards.
Provide technical skills, innovation and ideas around all of the technologies that the Operations team supports.
Working closely with Helpdesk, Developers, Business Analysts and clients to resolve complex application issues
Deploying, maintaining, improving and monitoring high load web applications
Being effective, responsive and methodical in a production environment Providing a high level of communication and participating in client support directly
“Hands on” participation with the operations team in the support of client facing systems.
Assist in the training of other team members as appropriate.
Effectively advocate and communicate for the team.
Be an advocate for the applications and technologies supported and represent their best interests.
Key Skills for This Role
LinuxJavaTomcatApacheWindowsMS SQL Server
Full Job Posting
Position Overview
Provide technical support for the software package(s) developed by the company, and its supporting technologies.
Utilizing problem solving skills and experience in analysis across a range of technologies such as Linux, JAVA, Tomcat, Apache, Windows, MS SQL Server and Cloud tools AWS/AWX
Assist to maintain technical documentation, FAQs and knowledge bases.
Work within defined standards and procedures to ensure security and integrity of data and systems are maintained, and participate in constant improvement of those standards.
Provide technical skills, innovation and ideas around all of the technologies that the Operations team supports.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Evotix Limited
Director of Alliances
, GBR
Discovered 1 weeks agoFull-time
Account Executive - EMEA
, GBR
Discovered 1 weeks agoFull-time
Vice President of Sales - EMEA
, GBR
Discovered 1 weeks agoFull-time
Operations Lead - Customer Support
Bengaluru, IND
Discovered 1 weeks agoFull-time
Customer Success Manager (APAC)
Melbourne, AUS
Discovered 1 weeks agoFull-time
Customer Success Manager (India)
Bengaluru, IND
Discovered 1 weeks agoFull-time
Customer Success Team Lead
Osborne Park, AUS
Discovered 2 weeks agoFull-time
Business Development Representative
Melbourne, AUS
Discovered 2 weeks agoFull-time