Tech Assistant Manager

GENERAL DESCRIPTION OF POSITION The Tech Aide Manager leads the coordination, execution, and optimization of frontline imaging support operations across assigned ImageCare locations.

This role is responsible for driving efficiency in patient flow, managing Tech Aide staffing and workflows, ensuring MRI safety compliance, and supporting onboarding, training, and departmental performance metrics.

The Tech Aide Manager serves as a cross-functional leader, partnering with technologists, front desk teams, and regional leadership to enhance operational efficiency, maintain regulatory standards, and deliver an optimal patient experience.

Anyone successfully hired will need to report to our Mount Olive location on their first day for onboarding.

• Oversee day-to-day Tech Aide operations across assigned imaging center locations, ensuring efficient patient flow, appropriate staffing coverage, and adherence to departmental standards.
• Develop, maintain, and manage Tech Aide schedules, including monitoring PTO, staffing gaps, and real-time coverage adjustments.
• Coordinate daily assignments and responsibilities for Tech Aide staff to support imaging workflows and optimize operational efficiency.
• Partner with leadership to support workflow optimization initiatives and promote standardization across imaging center locations. Workflow & Metrics Management
• Track and maintain daily patient metrics, including table time and operational efficiency indicators.
• Identify workflow issues and proactively escalate operational concerns to leadership.
• Support implementation of workflow improvements aimed at reducing delays and improving patient care. Training & Onboarding
• Lead onboarding and orientation processes for all newly hired Tech Aides, ensuring a structured and consistent experience.
• Ensure completion of required training modules, competency assessments, and departmental onboarding requirements.
• Coordinate and oversee Level II MRI Safety Certification for all Tech Aides.
• Maintain training records and ensure compliance with organizational and regulatory standards. MRI Safety & Compliance