Team Leader- Concierge
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Key skills for this role
Role Overview
Assist with the efficient running of the department in line with Hyatt International corporate strategies and brand standards.
Support the Front Office or Assistant Front Office Manager in managing the guest service department.
Help ensure maximum guest satisfaction while meeting employee, guest, and owner expectations.
Key Skills for This Role
Full Job Posting
Role Overview
Assist with the efficient running of the department in line with Hyatt International corporate strategies and brand standards.
Support the Front Office or Assistant Front Office Manager in managing the guest service department.
Help ensure maximum guest satisfaction while meeting employee, guest, and owner expectations.
Concierge Responsibilities
- Assist with planning, organizing, directing, and controlling concierge operations and administration.
- Support the management of the guest service department as a successful independent profit center.
- Contribute to the efficient operation of the concierge department.
Qualifications
- A relevant degree or diploma in Hospitality or Tourism Management is preferred.
- At least one year of work experience as a Team Leader - Concierge is required.
- Clefs d'Or certification is an advantage.
- Strong problem-solving, organizational, and interpersonal skills are required.
- Candidates must be eligible to fulfill the statutory requirements to work in Qatar.
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