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Team Lead Software Systems Engineering

Sabre

Bengaluru, IND

Full-time

Mid

Hybrid

Discovered 2 weeks ago

Google Cloud PlatformGCPGoogle Cloud opsCI/CDJenkinsDocker

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Full Job Posting

Sabre is seeking a talented Lead Site Reliability Engineer to support the PNR SRE Team in Bangalore. This team supports the operations of the "Reservations" suite of products at Sabre and is globally distributed across US, Poland and India. We are looking for a team member to join this team and be focused on ensuring the stability and reliability of the services, automated delivery, increasing velocity of releases, and working with us on incorporating best practices, high quality and ensuring overall great customer experience for Sabre customers. The team member must practice SRE principles and should strive to reduce toil and treat reliability as a feature. This role will report to the team manager. Role and Responsibilities:

Provide application on-call support (8–12-hour shifts, one week at a time), responding to system alerts/pages, troubleshooting issues, and taking action when needed.

Provide application on-call support (8–12-hour shifts, one week at a time), responding to system alerts/pages, troubleshooting issues, and taking action when needed.

Participate on incident bridges and lead investigation of severe issues affecting customer experience.

Participate on incident bridges and lead investigation of severe issues affecting customer experience.

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Team Lead Software Systems Engineering

Job Fit Check

Key Skills for This Role

Full Job Posting

Provide application on-call support (8–12-hour shifts, one week at a time), responding to system alerts/pages, troubleshooting issues, and taking action when needed.

Participate on incident bridges and lead investigation of severe issues affecting customer experience.

Apply for this job in 1 click

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Review, execute, validate and monitor changes to ensure stability and risk are addressed

Build alerting and monitoring solutions for new or existing services in GCP, and other observability tools.

Continuously improve reliability by engaging in SRE practices such as blameless postmortems, building SLIs for CUJs, reducing toil and increasing automation.

Support development partners with infrastructure deployments, ci-cd pipelines, and other non-functional requirements to be prod-ready

Take ownership of services, addressing risks, and keeping up with other KTLO tasks including managing infrastructure currency, PCI audits, capacity monitoring, and cost optimization.

Qualifications and Education Requirements:

Google Cloud Platform knowledge

Analysis, debugging and troubleshooting skills, persistence in problem solving

Good collaboration within the team and with teams up and across the organization

Understanding of CI/CD concepts

Familiarity with Jenkins

Understanding of container orchestration technologies (Docker, Kubernetes)

Linux/UNIX knowledge, Terraform, shell scripting, networking

Familiarity with monitoring and alerting tools: AppDynamics, Google Cloud ops, Data dog, Prometheus, Grafana, Elastic search

Experience with Change Management process

Very good written and verbal English communication skills

Willingness to learn

NICE TO HAVE SKILLS:

Understanding of databases (relational, Oracle, Couchbase, Datastore, Spanner)

Java development experience

Experience with Sabre Change Management process, Service Now, runbooks

Google SRE knowledge

About Sabre

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