IT Operations Analyst I

The Operations Control Center (OCC) team plays a key role in the operational support of Sabre’s infrastructure and cutting-edge technology platforms that support over 85,000 transactions per second. OCC is the first responder for all Sabre platforms worldwide that monitor and mitigate potential impacts before they become an issue. The role of the analyst will perform the following through knowledge base driven actions, on the job training and in-depth cross-training with fellow OCC peers and Sabre’s own Service Reliability engineers that will provide the following:

Demonstrate understanding of the following:

Minimum 1-2 years related experience in Command Center or NOC environments

Fundamental understanding of Service Desk, Command Center or Network Operations environments.

Monitoring tools. (ex: Splunk, Zabbix, AppD, Google Console)

A firm foundation in written and verbal communication skills.

EDUCATION: Bachelor’s degree or equivalent work experience.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.