Team Lead - Indirect Procurement

Key Responsibilities

• Build the GSC India Indirect Procurement team from scratch — including recruitment, onboarding, role definition and team structure
• Act as primary point of contact for all country Procurement leads and global Indirect Procurement stakeholders
• Own and enforce SLAs for contract/catalogue creation and supplier enablement services
• Oversee the end-to-end contract and catalogue creation process in SAP Ariba, ensuring accuracy, completeness and compliance with global templates
• Govern the supplier enablement function — supplier onboarding, portal management, query resolution and transaction monitoring
• Manage the contract and catalogue request tracker, ensuring daily updates and full transparency to requesting countries
• Drive a quarterly capacity review, aligning team size to pipeline forecasts and escalating resourcing needs as Wave 2 volumes grow
• Report monthly on KPIs to GSC and Indirect Procurement leadership, including processing accuracy, turnaround times and supplier adoption rates

Continuous Improvement

Skills & Competencies

• Strong leadership and people management skills, with proven ability to build and develop teams in a shared services or GCC environment
• Deep understanding of SAP Ariba — specifically contract management, catalogue configuration and Ariba Network (AN)
• Excellent stakeholder management skills, with the ability to manage expectations across multiple countries and time zones